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Trouble with Zalando - Printable Version

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RE: Trouble with Zalando - Jack6688 - 11-22-2018

OK mate, I took the safe option ( roommate apology ).

Now you gave me great ideas, and I will be more prepared in the future, I suppose I am kind of "blacklisted" now.

Thanks for all.


RE: Trouble with Zalando - mothered - 11-23-2018

(11-22-2018, 04:06 PM)Jack6688 Wrote: They already responded :
"We invite you to send us a copy of a theft complaint to the Police.

I wish you a good day.

Sincerely,"

It's too far for me, I will apologise saying that my roomate pranked me.
Should I wait before responding, otherwise it would be suspect that I just discover it was a prank when they told me this ?

A police report (In this case), Is simply required by the company's administrative department to move forward with your claim. It Is not part of the judicial system, hence you will not be charged with an offense. I understand your position and decision to disregard It.

In answer to your question, wait a day or two prior to replying.


RE: Trouble with Zalando - Abzstarplayer - 11-23-2018

(11-22-2018, 05:30 PM)Jack6688 Wrote: OK mate, I took the safe option ( roommate apology ).

Now you gave me great ideas, and I will be more prepared in the future, I suppose I am kind of "blacklisted" now.

Thanks for all.
How much was the order? And Is this your first time doing zalando?


RE: Trouble with Zalando - Smokee - 11-24-2018

sound slike they knew exactly what you was doing ,
hope you didnt do a 6 pairs of socks 3 designer jeans and the jeans didnt turn up kind of order


RE: Trouble with Zalando - Jack6688 - 11-25-2018

Sound like I was unlucky. Friends of me did way bigger orders than that.
Two 200€ items and 6 little items.

I will try a very safe next time, the item refunded will not be the priciest. Do you know if I can do the same easily on Asos ?
Also I need to change my paiment method ( with a fake name ), do you know how I can do that in Europe ( VCC without verification for example... ) ?

Thanks