(11-04-2018, 07:53 AM)mothered Wrote:

(11-03-2018, 11:07 AM)megadanielmajo Wrote:

(11-03-2018, 10:13 AM)mothered Wrote: As In via post/mail?

If so, were any special Instructions given- tracking/registered or express post etc?

Mail, i just send a screenshot of the photoshoped message, they only asked that and the invoice

This Is why I continue to ask questions prior to providing my thoughts- I need to Identity & establish the full scope of the matter.

Given they did not specify tracking/registered mail, tell them you've sent/posted It (of course you'll do nothing of the sort), and ask why they're taking so long to sort It out. Obviously they will not receive It. If they request to send It again, give the Impression that you're extremely frustrated and do not have the time nor the patience to obtain the paperwork all over again.