(10-25-2018, 02:57 AM)mothered Wrote:

(10-24-2018, 06:51 PM)karoloydi Wrote: I just got a free £45 toaster from Amazon by mistake.
I booked return and the driver did not show up for two days straight.
I complained the first day. Then they promised that definitely the second day it will picked up.
Second day no one showed up. I complained that I feel like a prisoner in my own home. lol
They said to keep the item for free and they ll refund me.

You can create an SE out of this. Don't open the door and say that he never came, or that he just left a note without knocking on the door. (it happened to me before)

In your case the driver legitimately did not arrive, so as a gesture of good will, they Issued a refund.

It's a different story altogether when the driver "does" arrive, and you claim otherwise by neglecting to respond to the delivery. Records are kept when and at what time they deliver goods.

That aside, well done with the SE.

(10-25-2018, 02:57 AM)mothered Wrote:

(10-24-2018, 06:51 PM)karoloydi Wrote: I just got a free £45 toaster from Amazon by mistake.
I booked return and the driver did not show up for two days straight.
I complained the first day. Then they promised that definitely the second day it will picked up.
Second day no one showed up. I complained that I feel like a prisoner in my own home. lol
They said to keep the item for free and they ll refund me.

You can create an SE out of this. Don't open the door and say that he never came, or that he just left a note without knocking on the door. (it happened to me before)

In your case the driver legitimately did not arrive, so as a gesture of good will, they Issued a refund.

It's a different story altogether when the driver "does" arrive, and you claim otherwise by neglecting to respond to the delivery. Records are kept when and at what time they deliver goods.

That aside, well done with the SE.

(11-08-2018, 11:18 AM)Rednaxela1 Wrote:

(10-24-2018, 03:09 PM)Jimbo39238 Wrote: It depends on what the item is, for example if it's a perfume in a glass bottle you can claim it broke during shipping and has spilt all over the parcel. They obviously wouldn't ask for it back.

I'd also recommend always trying to refund through the company itself first before making a chargeback case.

If i ordered aftershave/perfume for a place other than Amazon, they could possibly ask for photo proof?

(11-08-2018, 11:46 AM)mantap1985 Wrote:

(10-25-2018, 02:57 AM)mothered Wrote:

(10-24-2018, 06:51 PM)karoloydi Wrote: I just got a free £45 toaster from Amazon by mistake.
I booked return and the driver did not show up for two days straight.
I complained the first day. Then they promised that definitely the second day it will picked up.
Second day no one showed up. I complained that I feel like a prisoner in my own home. lol
They said to keep the item for free and they ll refund me.

You can create an SE out of this. Don't open the door and say that he never came, or that he just left a note without knocking on the door. (it happened to me before)

In your case the driver legitimately did not arrive, so as a gesture of good will, they Issued a refund.

It's a different story altogether when the driver "does" arrive, and you claim otherwise by neglecting to respond to the delivery. Records are kept when and at what time they deliver goods.

That aside, well done with the SE.

Actually you can refine it, that you didn't expect them to come. After waiting for xx hours, you just go and grab a quick bite. They should have given you a call and you would be back immediately.

(11-08-2018, 02:46 PM)mothered Wrote:

(11-08-2018, 11:46 AM)mantap1985 Wrote:

(10-25-2018, 02:57 AM)mothered Wrote: In your case the driver legitimately did not arrive, so as a gesture of good will, they Issued a refund.

It's a different story altogether when the driver "does" arrive, and you claim otherwise by neglecting to respond to the delivery. Records are kept when and at what time they deliver goods.

That aside, well done with the SE.

Actually you can refine it, that you didn't expect them to come. After waiting for xx hours, you just go and grab a quick bite. They should have given you a call and you would be back immediately.

Definitely so, good point.

There's so many forms of manipulation when SEing, and each does differ (to some extent) based on the circumstances at the time.

(11-09-2018, 10:22 AM)mantap1985 Wrote:

(11-08-2018, 02:46 PM)mothered Wrote:

(11-08-2018, 11:46 AM)mantap1985 Wrote: Actually you can refine it, that you didn't expect them to come. After waiting for xx hours, you just go and grab a quick bite. They should have given you a call and you would be back immediately.

Definitely so, good point.

There's so many forms of manipulation when SEing, and each does differ (to some extent) based on the circumstances at the time.

yea, just have to be creative and make use of the situation to your advantage, that's what SE is all about.

(11-09-2018, 10:46 AM)mothered Wrote:

(11-09-2018, 10:22 AM)mantap1985 Wrote:

(11-08-2018, 02:46 PM)mothered Wrote: Definitely so, good point.

There's so many forms of manipulation when SEing, and each does differ (to some extent) based on the circumstances at the time.

yea, just have to be creative and make use of the situation to your advantage, that's what SE is all about.

Agree.

When you get a moment, have a read of my post pertaining to what truly defines social engineering.

(10-09-2019, 04:11 PM)RizzyTV YT 2018 Wrote: Can someone get more information on a chargeback, I did a lot of refunds but for this item, I did a chargeback with Amazon for 2 go pro 1k$ because they were not giving a refund after trying a lot of ways to do it including the police report.
Can someone get me more information if chargebacks are successful and worth a try with amazon?