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SE Lego - Printable Version

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RE: SE Lego - mothered - 10-06-2018

(10-05-2018, 11:30 PM)gm371 Wrote:
(10-05-2018, 11:53 AM)mothered Wrote:
(10-05-2018, 10:00 AM)gm371 Wrote: On a separate note about Lego, if you buy from a physical store and parts are missing the store direct you to Lego. It is how Lego want it

It may well be for the majority, but It depends on the store.

Many years ago, I returned a Lego set (for legit purposes) to a local retailer and they replaced It there and then- no questions asked.

The store should of course refund / replace there and then by law but Lego want them to direct the customer there way. Otherwise Lego will get a load of returned sets which they can't possibly check or resell.

I certainly agree.

For your reference, the store was Target. I simply walked to the front counter, presented the Item and they replaced It within a few minutes.