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+--- Thread: Apple empty box (/Thread-Apple-empty-box)
RE: Apple empty box - Andrea Bags - 06-15-2022
(06-15-2022, 04:25 AM)wideputin Wrote:had them call the police station to confirm while I was on the line with them.(06-15-2022, 04:23 AM)Andrea Bang Wrote:Well how did you solve this problem?(06-15-2022, 02:35 AM)SnipersPromise Wrote: Hard copy & stamped.Amazon used to give me a hard time for this. Good luck
Apple stated other police do it via email, and I pointed out that may well be the case, however my police do not. I stated it isn’t difficult to comprehend different jurisdictions, funnily enough have different police forces.
RE: Apple empty box - wideputin - 06-15-2022
(06-15-2022, 04:40 AM)Andrea Bang Wrote:To confirm that you contacted them?(06-15-2022, 04:25 AM)wideputin Wrote:had them call the police station to confirm while I was on the line with them.(06-15-2022, 04:23 AM)Andrea Bang Wrote: Amazon used to give me a hard time for this. Good luckWell how did you solve this problem?
RE: Apple empty box - Nabeshin - 06-15-2022
It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you want
RE: Apple empty box - wideputin - 06-15-2022
(06-15-2022, 08:42 AM)Nabeshin Wrote: It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you wantOk but to go to a police station when I obviously don’t have an empty box isn’t something I would be comfortable with considering it still would be suspect to the police. I’ve heard from other users that it apparently costs over £100 pounds and they’ve been able to work around it so I’m not entirely sure.
RE: Apple empty box - Nabeshin - 06-15-2022
(06-15-2022, 08:52 AM)wideputin Wrote:(06-15-2022, 08:42 AM)Nabeshin Wrote: It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you wantOk but to go to a police station when I obviously don’t have an empty box isn’t something I would be comfortable with considering it still would be suspect to the police. I’ve heard from other users that it apparently costs over £100 pounds and they’ve been able to work around it so I’m not entirely sure.
It is a hassle, but it's meant to be since they're trying to stop scammers
Sure, you're also making it harder on legit customers, but I guess they had way too many losses lately and would rather have an angry customer than missing 10k€ every week
RE: Apple empty box - Andrea Bags - 06-15-2022
(06-15-2022, 04:42 AM)wideputin Wrote:to confirm a report was filed.(06-15-2022, 04:40 AM)Andrea Bang Wrote:To confirm that you contacted them?(06-15-2022, 04:25 AM)wideputin Wrote: Well how did you solve this problem?had them call the police station to confirm while I was on the line with them.
RE: Apple empty box - SnipersPromise - 06-15-2022
The issue is various Apple reps are stating different things.
My plan is to continue following the line that I have fulfilled my contractual obligations. As such, the issue is between Apple themselves and the courier. Therefore, if there’s a no refund, Apple are in breach of contract.
RE: Apple empty box - Andrea Bags - 06-15-2022
(06-15-2022, 01:20 PM)SnipersPromise Wrote: The issue is various Apple reps are stating different things.from experience apple will tell you it's between you the carrier and police I hope I'm wrong
My plan is to continue following the line that I have fulfilled my contractual obligations. As such, the issue is between Apple themselves and the courier. Therefore, if there’s a no refund, Apple are in breach of contract.
RE: Apple empty box - SnipersPromise - 06-15-2022
They’re really pissing me off.
Every advisor tells something different and the fail to comprehend the basics.
I’m expecting an email tomorrow, if it’s the same bullshit - I’ll phone. Otherwise, charge back with the bank whilst providing all evidence and documentation.
RE: Apple empty box - wideputin - 06-15-2022
(06-15-2022, 06:10 PM)SnipersPromise Wrote: They’re really pissing me off.lmao that’s gna take months.
Every advisor tells something different and the fail to comprehend the basics.
I’m expecting an email tomorrow, if it’s the same bullshit - I’ll phone. Otherwise, charge back with the bank whilst providing all evidence and documentation.