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Help for an Amazon SE - Printable Version

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RE: Help for an Amazon SE - mothered - 10-18-2022

(10-17-2022, 10:06 PM)pxl_rip Wrote: And how do i have to deal with the photo they requested for the watch case/box? It is a small case inside a small box, do I have to tamper it? Or it's ok to send the photo only of the watch box/case without tampering it?
As said:

(10-17-2022, 11:50 AM)mothered Wrote: What you will say Is that because you've already opened the box, you can only provide photos of where It wasn't touched by yourself. Then damage/tear It a little to show It didn't arrive In Its original state, and take photos thereafter.



RE: Help for an Amazon SE - pxl_rip - 10-18-2022

(10-18-2022, 01:21 AM)mothered Wrote:
(10-17-2022, 10:06 PM)pxl_rip Wrote: And how do i have to deal with the photo they requested for the watch case/box? It is a small case inside a small box, do I have to tamper it? Or it's ok to send the photo only of the watch box/case without tampering it?
As said:

(10-17-2022, 11:50 AM)mothered Wrote: What you will say Is that because you've already opened the box, you can only provide photos of where It wasn't touched by yourself. Then damage/tear It a little to show It didn't arrive In Its original state, and take photos thereafter.

So I have to send photos of both of shipping cardboard amz box and watch case?
I would like to have avoided to damage the watch case, it doesn't have any seals


RE: Help for an Amazon SE - mothered - 10-18-2022

(10-18-2022, 07:59 AM)pxl_rip Wrote: So I have to send photos of both of shipping cardboard amz box and watch case?
Send photos as per their Instructions.


RE: Help for an Amazon SE - pxl_rip - 10-18-2022

(10-18-2022, 10:01 AM)mothered Wrote:
(10-18-2022, 07:59 AM)pxl_rip Wrote: So I have to send photos of both of shipping cardboard amz box and watch case?
Send photos as per their Instructions.

Sorry but that's the point i do not understand. They request photo regards the watch box/case and without instructions.
They asked photo of the watch box/case. And asked questions for the shipping box.
You said that instead of responding to their questions regarding the shipping box I have to send photos of the part remained untouched by me (?)
I'm sorry for my poor understanding... but i do not want to make any false move to make the se fail.


RE: Help for an Amazon SE - mothered - 10-18-2022

(10-18-2022, 10:08 AM)pxl_rip Wrote: You said that instead of responding to their questions regarding the shipping box I have to send photos of the part remained untouched by me (?)
Correct, that's exactly what you do.

(10-18-2022, 10:08 AM)pxl_rip Wrote: I'm sorry for my poor understanding... but i do not want to make any false move to make the se fail.
No problem at all.


RE: Help for an Amazon SE - pxl_rip - 10-18-2022

(10-18-2022, 10:59 AM)mothered Wrote:
(10-18-2022, 10:08 AM)pxl_rip Wrote: You said that instead of responding to their questions regarding the shipping box I have to send photos of the part remained untouched by me (?)
Correct, that's exactly what you do.

(10-18-2022, 10:08 AM)pxl_rip Wrote: I'm sorry for my poor understanding... but i do not want to make any false move to make the se fail.
No problem at all.
Ok now i understood the part regarding the shipping box.
Last question regarding the watch box... Can i simply send it without tampering it? I'll send in a bit oscure photo so if they ask something else i've room for maneuver


RE: Help for an Amazon SE - mothered - 10-18-2022

(10-18-2022, 11:02 AM)pxl_rip Wrote: regarding the watch box... Can i simply send it without tampering it? I'll send in a bit oscure photo so if they ask something else i've room for maneuver
Yes, that sounds like a good approach.


RE: Help for an Amazon SE - pxl_rip - 10-18-2022

(10-18-2022, 11:17 AM)mothered Wrote:
(10-18-2022, 11:02 AM)pxl_rip Wrote: regarding the watch box... Can i simply send it without tampering it? I'll send in a bit oscure photo so if they ask something else i've room for maneuver
Yes, that sounds like a good approach.
All clear now, I thank you so much and I will keep You updated.


RE: Help for an Amazon SE - mothered - 10-18-2022

(10-18-2022, 11:29 AM)pxl_rip Wrote: All clear now, I thank you so much
You're welcome.

(10-18-2022, 11:29 AM)pxl_rip Wrote: and I will keep You updated.
Please do.


RE: Help for an Amazon SE - pxl_rip - 10-20-2022

(10-18-2022, 02:53 PM)mothered Wrote:
(10-18-2022, 11:29 AM)pxl_rip Wrote: All clear now, I thank you so much
You're welcome.

(10-18-2022, 11:29 AM)pxl_rip Wrote: and I will keep You updated.
Please do.
They replied that want to know
-the size of the watch case and if could be pulled out from the damage of the shipping box
-and they ask for photos of the tape of the shipping box
-to tell the kind of damage to the black tape of the shipping box