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+--- Thread: Philips SE Europe (/Thread-Philips-SE-Europe)
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Philips SE Europe - ghost04 - 01-30-2018
Has anyone tried to SE Philips from Europe? They are a pain in the ass. They redirected me to Phiilips Romania from Philips US and Philips UK and they are asking for the product to be delivered in order to check it. Any sugestions?
RE: Philips SE Europe - Qlova - 01-30-2018
(01-30-2018, 07:38 PM)ghost04 Wrote: Has anyone tried to SE Philips from Europe? They are a pain in the ass. They redirected me to Phiilips Romania from Philips US and Philips UK and they are asking for the product to be delivered in order to check it. Any sugestions?
Yes. Just got my reply back today after contacting them last Thursday, replacement is on its way.
RE: Philips SE Europe - ghost04 - 01-30-2018
(01-30-2018, 07:45 PM)Qlova Wrote:(01-30-2018, 07:38 PM)ghost04 Wrote: Has anyone tried to SE Philips from Europe? They are a pain in the ass. They redirected me to Phiilips Romania from Philips US and Philips UK and they are asking for the product to be delivered in order to check it. Any sugestions?
Yes. Just got my reply back today after contacting them last Thursday, replacement is on its way.
Great for you! What country are you from? Did you use your country site too?
RE: Philips SE Europe - Qlova - 01-30-2018
(01-30-2018, 08:02 PM)ghost04 Wrote:(01-30-2018, 07:45 PM)Qlova Wrote:(01-30-2018, 07:38 PM)ghost04 Wrote: Has anyone tried to SE Philips from Europe? They are a pain in the ass. They redirected me to Phiilips Romania from Philips US and Philips UK and they are asking for the product to be delivered in order to check it. Any sugestions?
Yes. Just got my reply back today after contacting them last Thursday, replacement is on its way.
Great for you! What country are you from? Did you use your country site too?
I'm from UK and I used UK site. Was pretty easy because they have a live chat so if you can convince them you've pretty much got it.
RE: Philips SE Europe - ghost04 - 01-30-2018
(01-30-2018, 08:08 PM)Qlova Wrote:(01-30-2018, 08:02 PM)ghost04 Wrote:(01-30-2018, 07:45 PM)Qlova Wrote: Yes. Just got my reply back today after contacting them last Thursday, replacement is on its way.
Great for you! What country are you from? Did you use your country site too?
I'm from UK and I used UK site. Was pretty easy because they have a live chat so if you can convince them you've pretty much got it.
That's good for you. Unfortunately their romanian site has a diferent warranty policy.
RE: Philips SE Europe - ghost04 - 01-30-2018
Do you know if I can somehow make the UK reps work with me and not redirect me to my country site? Have anyone managed that?
RE: Philips SE Europe - Qlova - 01-30-2018
(01-30-2018, 08:43 PM)ghost04 Wrote: Do you know if I can somehow make the UK reps work with me and not redirect me to my country site? Have anyone managed that?
I doubt that; your best bet is to start over.
RE: Philips SE Europe - unclebiscuit - 01-30-2018
(01-30-2018, 09:19 PM)Qlova Wrote:(01-30-2018, 08:43 PM)ghost04 Wrote: Do you know if I can somehow make the UK reps work with me and not redirect me to my country site? Have anyone managed that?
I doubt that; your best bet is to start over.
did you do a refund method or id you give them a fake receipt?
RE: Philips SE Europe - Qlova - 01-30-2018
(01-30-2018, 09:44 PM)unclebiscuit Wrote:(01-30-2018, 09:19 PM)Qlova Wrote:(01-30-2018, 08:43 PM)ghost04 Wrote: Do you know if I can somehow make the UK reps work with me and not redirect me to my country site? Have anyone managed that?
I doubt that; your best bet is to start over.
did you do a refund method or id you give them a fake receipt?
Refund method mate, i'm doing all major shaver companies.
I will post an in depth guide to them all soon as I have time.
RE: Philips SE Europe - ghost04 - 01-30-2018
(01-30-2018, 09:55 PM)Qlova Wrote:(01-30-2018, 09:44 PM)unclebiscuit Wrote:(01-30-2018, 09:19 PM)Qlova Wrote: I doubt that; your best bet is to start over.
did you do a refund method or id you give them a fake receipt?
Refund method mate, i'm doing all major shaver companies.
I will post an in depth guide to them all soon as I have time.
The refund method is pretty impossible here in my country since they check and inspect the product. That's the warranty policy in my country.