Quote:Hello everyone. I decided I would make a revamped tutorial today on the Blue Yeti Microphone.

Please note you will need the following:

Photoshop
A Brain

This is a long tut! If you do not have the required items you can not do this tut. A brain is vital for this tutorial. I pretty much breast fed you guys here but I can imagine someone PMing me saying "make me a shipping receipt bro". I did this all within a day and it got shipped out the next day!

Lets get on with the tut.

Steps:

1. Head over to http://bluemic.com/salesandsupport/servicerequest.php (May be different if not in US)

2. Fill out the information and say something along the lines of "The microphone will not work. It is not being detected by my computer. I even tried it on several other computers including a mac, a laptop, and my dads desktop"

3. They will go over some troubleshooting steps and just say "Nothing is working"

4. They will ask to setup an RMA. Tell them that you need it in a hurry like "I do a lot of youtube reviews with this beautiful microphone to keep my viewers happy with the sound quality. I would be really happy if I could get the microphone asap!"

5. They will say something like. "Ok we can do cross shipping, what that means is that you ship it to us then when you get a tracking number send that to us and we can send you out a new one!"

6. Say something like "Ok great! I will ship it out tomorrow!" P.S Make sure the day you are going to ship it out is not sunday or saturday lol.

7. Look in the email they sent or their website for a RMA address

8. This is where photoshop is involved, find a DHL, UPS, USPS shipping template and edit it.

9. Now open up the template and edit the setting to your liking. This is where you need some knowledge. You need to edit dates and cities and everything. Make sure it looks legit as possible.

10. To calculate shipping go here http://postcalc.usps.gov/

11. It is a lot of work ik but now you need to get the shipping dimensions and estimate the weight of the box. From amazon it says this:

Product Dimensions: 5 x 5.5 x 10 inches ; 3.5 pounds
Shipping Weight: 5.2 pounds

12. Edit the receipt so the weight is around 5.3 pounds

13. Use the shipping calculator to calculate the cost of the shipping.

14. After everything is done, download GIMP 2 and use the blur tool to blur out the receipt to make it a little more legit.

15. Save the photo and upload it to photobucket or just screen cap it with puush.

16. Email them back saying something like I did: "Hello! I shipped the item out today but the shipping was around ____ *(enter your shipping cost here)*, I am on a tight budget for my wifes birthday so I need to save as much money as possible. I am so sorry but I did not get a tracking number. Is it possible I can still get the microphone?"

17. They should say "No problem! We understand the situation you are in. Can you please send us a receipt to verify that you shipped it out?"

18. Play dumb and say "Sure I have this old scanner and I can upload the receipt. *Attach pic to email*

19. They should say everything is fine and they will ship out your brand new Microphone.

(10-26-2013, 12:09 AM)Tear Wrote:

Spoiler:

Hi,

I bought a blue snowball, it was white, and It didnt work. I plugged it in my computer and my laptop, and even tried on my friends mac and it wasnt being detected by any of the 3 computers. I really need a replacement.
Thanks,
Jack

~

Sorry to hear that you are having issues with your Snowball device. Let’s fix it!
- Try testing on other USB ports
- Try restarting your computer
-Sometimes operating systems will not recognize the device name, but will label it as a generic USB device. Please confirm that this is not the issue.
- If it is not available, please try, if available, another USB cable. If the mic still is not available, there may be a fault with it.

~

I've tested it on other USB ports, 3 different computer to be exact.
I've restarted my computer twice, and restarted the other computers.
That's not the issue.
I have other usb cables and they all don't work.

~

So unfortunately it sounds like you have a defective mic. The best way to go about returning it is to bring it to the dealer you bought it from. If they won’t give you a replacement, or if you’re no longer within the return time of the dealer, we have a two year warranty and provided you have proof of purchase and you bought the mic from an authorized Blue dealer, we can replace or repair the mic here.

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Can I send you the mic?

~

May I ask where you bought it from?

HELP PLS