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Adidas UK refund method advice - Printable Version

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Adidas UK refund method advice - NeoXx - 09-19-2017

Planning to refund running shoes costing ‎£140 from Adidas UK.
I also ordered some cheap socks with them, thus would it be better
to use 'Package never arrived' or 'Socks arrived but shoes missing' ?

Thanks


RE: Adidas UK refund method advice - Oikos - 09-20-2017

Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.


RE: Adidas UK refund method advice - master100 - 10-08-2017

hi how did this refund go? personally would have said shoes didnt arrive however socks are here


RE: Adidas UK refund method advice - Jiggly - 10-08-2017

Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o


RE: Adidas UK refund method advice - NeoXx - 10-09-2017

(09-20-2017, 11:00 PM)Oikos Wrote: Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.

(10-08-2017, 12:14 AM)master100 Wrote: hi how did this refund go? personally would have said shoes didnt arrive however socks are here

(10-08-2017, 12:16 AM)Jiggly Wrote: Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o

Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.


RE: Adidas UK refund method advice - master100 - 10-09-2017

(10-09-2017, 05:21 PM)NeoXx Wrote:
(09-20-2017, 11:00 PM)Oikos Wrote: Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.

(10-08-2017, 12:14 AM)master100 Wrote: hi how did this refund go? personally would have said shoes didnt arrive however socks are here

(10-08-2017, 12:16 AM)Jiggly Wrote: Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o

Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.

That's brilliant how did you contact them? online chat or something ??

thanks for your reply


RE: Adidas UK refund method advice - Jiggly - 10-10-2017

(10-09-2017, 05:21 PM)NeoXx Wrote:
(09-20-2017, 11:00 PM)Oikos Wrote: Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.

(10-08-2017, 12:14 AM)master100 Wrote: hi how did this refund go? personally would have said shoes didnt arrive however socks are here

(10-08-2017, 12:16 AM)Jiggly Wrote: Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o

Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.

Ohh ok, I wasn't familiar with it. Though, I used to shop at Clarks. That tells you everything you need to know lmfao.


RE: Adidas UK refund method advice - No1JustMon - 10-10-2017

Hey quick question what contact channel did you use to speak with them, live chat?


RE: Adidas UK refund method advice - NeoXx - 10-11-2017

(10-09-2017, 11:29 PM)master100 Wrote:
(10-09-2017, 05:21 PM)NeoXx Wrote:
(09-20-2017, 11:00 PM)Oikos Wrote: Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.

(10-08-2017, 12:14 AM)master100 Wrote: hi how did this refund go? personally would have said shoes didnt arrive however socks are here

(10-08-2017, 12:16 AM)Jiggly Wrote: Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o

Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.

That's brilliant how did you contact them? online chat or something ??

thanks for your reply

(10-10-2017, 11:29 AM)No1JustMon Wrote: Hey quick question what contact channel did you use to speak with them, live chat?

Call. Don't use live chats, calls are much quicker and so much easier. Just say package received with only socks inside, no shoes.


RE: Adidas UK refund method advice - safwan1 - 11-17-2017

(10-11-2017, 10:00 PM)NeoXx Wrote:
(10-09-2017, 11:29 PM)master100 Wrote:
(10-09-2017, 05:21 PM)NeoXx Wrote: Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.

That's brilliant how did you contact them? online chat or something ??

thanks for your reply

(10-10-2017, 11:29 AM)No1JustMon Wrote: Hey quick question what contact channel did you use to speak with them, live chat?

Call. Don't use live chats, calls are much quicker and so much easier. Just say package received with only socks inside, no shoes.
Did they give u a refund straight away or say they would put it under investigation?