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+--- Thread: Steam Deck question (/Thread-Steam-Deck-question)
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Steam Deck question - Bede - 10-21-2024
I’ve just got a message from steam saying that they processed a refund for me. They also said in the email that they have flagged the steam deck. What does this mean?
RE: Steam Deck question - DontRunDontTrip - 10-21-2024
Turn it on, connect it to the internet and you are done.
Or
You are not eligible for warranty
Depends if they changed their stance
RE: Steam Deck question - ruonis55 - 10-21-2024
There is no warranty, if you sell someone and they write to support, they would say that it was flagged as lost in transit or etc. I wouldn't connect with your personal Steam account to it also.
RE: Steam Deck question - Infamous90 - 10-21-2024
(10-21-2024, 05:08 PM)Bede Wrote: I’ve just got a message from steam saying that they processed a refund for me. They also said in the email that they have flagged the steam deck. What does this mean?They will probably block/restrict your account. Happened to mine. I just waited for two weeks and created new one .
RE: Steam Deck question - pxl_rip - 10-22-2024
Did you turn on before they confirmed the refund?
RE: Steam Deck question - Bede - 10-23-2024
(10-22-2024, 05:01 AM)pxl_rip Wrote: Did you turn on before they confirmed the refund?
Nope. I haven’t touched it yet.
RE: Steam Deck question - talrodil - 11-01-2024
As with any serial number/IMEI product, the rule is:
Never turn on until 2-3 weeks after receiving refund.
Do not sell with your own details and/or make it absolutely clear that this is a non-warranty product.
RE: Steam Deck question - Bede - 11-02-2024
(11-01-2024, 08:48 PM)talrodil Wrote: As with any serial number/IMEI product, the rule is:
Never turn on until 2-3 weeks after receiving refund.
Do not sell with your own details and/or make it absolutely clear that this is a non-warranty product.
Thanks a lot. Good thing I haven’t touched it yet.
RE: Steam Deck question - talrodil - 11-02-2024
Steam MEB failed:
"The package left our warehouse containing the product that you purchased, and our records show that the shipment was successfully delivered. We will not be sending you a replacement, nor can we offer you a refund."
Pretty brutal.
(aged account, not many purchases, EU)
RE: Steam Deck question - pxl_rip - 11-02-2024
(11-02-2024, 10:11 PM)talrodil Wrote: Steam MEB failed:DNA was the way to go... it's too heavy to meb, and this method is pretty hit or miss with heavier items.
"The package left our warehouse containing the product that you purchased, and our records show that the shipment was successfully delivered. We will not be sending you a replacement, nor can we offer you a refund."
Pretty brutal.