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+--- Thread: Rayban partial fail (/Thread-Rayban-partial-fail)
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Rayban partial fail - Byhass - 02-02-2024
Hello,
I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.
RE: Rayban partial fail - Elsdebo - 02-02-2024
Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.
RE: Rayban partial fail - Byhass - 02-02-2024
(02-02-2024, 11:58 AM)Elsdebo Wrote: Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.I haven't read them
But when I tried to do it on the web order details it was written: "Return Shipped" and I could not find any ways to proceed with a return.
RE: Rayban partial fail - NuPhy1 - 02-02-2024
(02-02-2024, 12:17 PM)Byhass Wrote:(02-02-2024, 11:58 AM)Elsdebo Wrote: Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.I haven't read them
I think that makes sense. The rep marks your order as returned already and then issued the replacement. As such there's no way for you to return the replacement normally. Maybe you could contact their support to manually initiate a return?
They must have been hit pretty hard in the past year.....
RE: Rayban partial fail - Byhass - 02-02-2024
(02-02-2024, 03:06 PM)NuPhy1 Wrote:Thats what I did and thats where I got told that replacements cant be returned.(02-02-2024, 12:17 PM)Byhass Wrote:(02-02-2024, 11:58 AM)Elsdebo Wrote: Is it in their TOS? Even so if you're in EU you have 2 weeks right to return from online purchases.I haven't read them
I think that makes sense. The rep marks your order as returned already and then issued the replacement. As such there's no way for you to return the replacement normally. Maybe you could contact their support to manually initiate a return?
They must have been hit pretty hard in the past year.....
RE: Rayban partial fail - Fagottino89 - 02-02-2024
(02-02-2024, 11:22 AM)Byhass Wrote: Hello,
I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.
They got very difficult, I had same issue recently. The opportunity could be to try and sell them
RE: Rayban partial fail - NuPhy1 - 02-02-2024
(02-02-2024, 04:45 PM)Byhass Wrote: Thats what I did and thats where I got told that replacements cant be returned.
I see. Thanks for the info.
RE: Rayban partial fail - Byhass - 02-02-2024
(02-02-2024, 05:15 PM)Fagottino89 Wrote:That seems like the only option available right now. Downside is it will probs only sell for cheaper.(02-02-2024, 11:22 AM)Byhass Wrote: Hello,
I've managed to get another pair while using EB method, but when I tried to return it I was told that they cannot accept return of replacements. Just wanted to let you guys know. If someone has managed to bypass this new hurdle, let me know.
They got very difficult, I had same issue recently. The opportunity could be to try and sell them
RE: Rayban partial fail - HeardIt - 02-02-2024
Are you in the UK? They can’t stop you returning for your money back
RE: Rayban partial fail - Byhass - 02-02-2024
(02-02-2024, 07:26 PM)HeardIt Wrote: Are you in the UK? They can’t stop you returning for your money backI am not