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Temu Fail / Help - seyeji6422@asoflex.com - 12-22-2023

i did a 240€ order (divided in 3 packages). i claimed dna, so one package has been refunded (cheaper one, first refund on account), but i keep arguing with live chat and tickets for 2 days for the rest of the refund. they say the other 2 packages have been delivered and they cannot refund (they sent screenshots of courier site but there is no photo of delivery). should i keep pushing, maybe with a fake chat with courier or return the items and retry? maybe changing device?


RE: Temu Fail / Help - bcy37858 - 12-22-2023

Changing device now have no use.
How much did they refunded you for this one package?


RE: Temu Fail / Help - dohali8720 - 12-22-2023

TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it


RE: Temu Fail / Help - Blazealways - 12-22-2023

Why are you DNA'ing all 3 packages??? How likely does that sound to you?


RE: Temu Fail / Help - baneman360 - 12-22-2023

(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it

Just curious how do you "abuse" the return policy?


RE: Temu Fail / Help - seyeji6422@asoflex.com - 12-22-2023

(12-22-2023, 09:08 PM)Blazealways Wrote: Why are you DNA'ing all 3 packages??? How likely does that sound to you?
because before ordering i didnt know the package would be divided into 3

(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it
how much do you mean for larger items?

(12-22-2023, 09:24 PM)baneman360 Wrote:
(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it

Just curious how do you "abuse" the return policy?

yea, how?

anyway, claiming empty box would work or should i just give up and return the items?


RE: Temu Fail / Help - dohali8720 - 12-22-2023

(12-22-2023, 10:54 PM)seyeji6422@asoflex.com Wrote:
(12-22-2023, 09:08 PM)Blazealways Wrote: Why are you DNA'ing all 3 packages??? How likely does that sound to you?
because before ordering i didnt know the package would be divided into 3

(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it
how much do you mean for larger items?

(12-22-2023, 09:24 PM)baneman360 Wrote:
(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it

Just curious how do you "abuse" the return policy?

yea, how?

anyway, claiming empty box would work or should i just give up and return the items?

anything above $100, in past 3 months I claimed 4 DNA with 3 different accounts, name, address and only 1 was successful ($150)

and empty box/ missing items is even more unlikely to work, I'm pretty sure they have cctv

(12-22-2023, 09:24 PM)baneman360 Wrote:
(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it

Just curious how do you "abuse" the return policy?
I buy stuff and use them for 3 months and then return it, like all the thing that you only need for a short period of time.
also I once bought a 1tb SSD drive, and swapped the stickers on it with my laptop 250gb SSD and sent that once instead and got a refund


RE: Temu Fail / Help - Blazealways - 12-23-2023

"because before ordering i didnt know the package would be divided into 3"

My guy....and? When you figured that out you should've DNA'd one and returned 2,.


RE: Temu Fail / Help - seyeji6422@asoflex.com - 12-23-2023

(12-23-2023, 12:54 AM)Blazealways Wrote: "because before ordering i didnt know the package would be divided into 3"

My guy....and? When you figured that out you should've DNA'd one and returned 2,.

yeah thats what ill do, i asked if there was another method

(12-22-2023, 11:54 PM)dohali8720 Wrote:
(12-22-2023, 10:54 PM)seyeji6422@asoflex.com Wrote:
(12-22-2023, 09:08 PM)Blazealways Wrote: Why are you DNA'ing all 3 packages??? How likely does that sound to you?
because before ordering i didnt know the package would be divided into 3

(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it
how much do you mean for larger items?

(12-22-2023, 09:24 PM)baneman360 Wrote: Just curious how do you "abuse" the return policy?

yea, how?

anyway, claiming empty box would work or should i just give up and return the items?

anything above $100, in past 3 months I claimed 4 DNA with 3 different accounts, name, address and only 1 was successful ($150)

and empty box/ missing items is even more unlikely to work, I'm pretty sure they have cctv

(12-22-2023, 09:24 PM)baneman360 Wrote:
(12-22-2023, 07:42 PM)dohali8720 Wrote: TEMU has been fixed for months now, very low chance of DNA refund for larger item.
I still abuse their 3 months return policy but that's about it

Just curious how do you "abuse" the return policy?
I buy stuff and use them for 3 months and then return it, like all the thing that you only need for a short period of time.
also I once bought a 1tb SSD drive, and swapped the stickers on it with my laptop 250gb SSD and sent that once instead and got a refund

are there cctv regardless of the state i'm in?


RE: Temu Fail / Help - Jaccmcmcnn - 12-23-2023

DNA doesn’t work as per their terms and conditions