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[broken item] Swapping Smart TV with broken one - Printable Version

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[broken item] Swapping Smart TV with broken one - JoeBarbaro - 04-04-2023

Hey guys,

a couple of days ago I read a thread of someone who had successfully performed an SE on replacing a new Smart TV with a broken one.

I will try the same thing now, however my approach is a little different.
Instead of replacing the TV with one who doesnt turn on at to perform a SB method, I replace it with one that has a damaged panel but still turns on to perform a "broken item" method
Reason is, it was the only available on ebay...

So I bought the broken TV from ebay. A Toshiba 4K 65" TV for 50€

Then I bought the same TV from Kaufland.de (a german retailer with fulfillment services)
The TV was send out yesterday from Spain to Germany.
My plan is to SE the costumer support by saying the TV arrived damaged. Nothing uncommon tbh if you keep the long travel distance in mind.
Then I will carefully switch the S/N stickers with a hair dryer and package everything very well.

My only concern would be this:
Since the TV still turns on most of the Screen is functional, what are the chances of the company to countercheck the S/N from the back of the screen with the S/N in the TV settings under "info"?!?
Is this thought too far already?

What could happen in the worst case?

Thanks for support guys!

RE: [broken item] Swapping Smart TV with broken one - mothered - 04-04-2023

Quote:My only concern would be this:
Since the TV still turns on most of the Screen is functional, what are the chances of the company to countercheck the S/N from the back of the screen with the S/N in the TV settings under "info"?!?
A simple solution.

You'd be claiming It arrived damaged, so open the unit and render It non-functional.

RE: [broken item] Swapping Smart TV with broken one - JoeBarbaro - 04-04-2023

(04-04-2023, 01:00 PM)mothered Wrote:
Quote:My only concern would be this:
Since the TV still turns on most of the Screen is functional, what are the chances of the company to countercheck the S/N from the back of the screen with the S/N in the TV settings under "info"?!?
A simple solution.

You'd be claiming It arrived damaged, so open the unit and render It non-functional.

thought so xD but what's the easiest way without leaving any trace? I thought of short-circuiting that b*tch or messing witht the motherboard

RE: [broken item] Swapping Smart TV with broken one - mothered - 04-05-2023

(04-04-2023, 03:33 PM)JoeBarbaro Wrote: what's the easiest way without leaving any trace?
That's up to you to decide - I've provided the solution, the rest Is In your hands.

RE: [broken item] Swapping Smart TV with broken one - JoeBarbaro - 04-06-2023

I executed the SE today. TV is now only showing LED backlight with visible cracks.
Waiting for sellers reply.

I'll keep you guys updated

RE: [broken item] Swapping Smart TV with broken one - JoeBarbaro - 04-07-2023

UPDATE

Seller asked for multiple pictures of the damage as well as of the serial number sticker on the back, that I obviously prepared perfectly.

He then told me the shipping company will collect the tv and I’ll get my refund approved soon

RE: [broken item] Swapping Smart TV with broken one - mothered - 04-08-2023

(04-07-2023, 09:52 PM)JoeBarbaro Wrote: UPDATE

Seller asked for multiple pictures of the damage as well as of the serial number sticker on the back, that I obviously prepared perfectly.

He then told me the shipping company will collect the tv and I’ll get my refund approved soon
Given they're collecting the TV, I'm at a loss as to why photos of the damage was requested.

That aside, do keep us updated.

RE: [broken item] Swapping Smart TV with broken one - JoeBarbaro - 04-17-2023

UPDATE:

SE was successful! Refund has been issued Smile

RE: [broken item] Swapping Smart TV with broken one - Catcatdog - 06-02-2023

(04-17-2023, 12:17 PM)JoeBarbaro Wrote: UPDATE:

SE was successful! Refund has been issued Smile
Did you made some additional internal dmg in order to disable power on of the tv? 😁

RE: [broken item] Swapping Smart TV with broken one - JoeBarbaro - 06-02-2023

(06-02-2023, 09:37 PM)Catcatdog Wrote: Did you made some additional internal dmg in order to disable power on of the tv? 😁

No, since the screen was black and only had backlight working