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+--- Thread: DNA refund with site or seller? (/Thread-DNA-refund-with-site-or-seller)
DNA refund with site or seller? - seyeji6422@asoflex.com - 03-24-2023
I'm trying to SE an item worth under 300 with DNA on amzn. Courier left the package alone and signed himself. So i tried to contact client service but the site redirected me to the chat with the seller, who sent me the paper with the fake sign. I replied that is not my sign, so he tried to open segnalation with courier 2 times. Courier phoned me 2 times but I didnt answer. Should I call courier and explain that i didnt receive the pack in order to obtain refund from seller or I should contact directly amzn with the fake sign document as a proof? Can amzn ask me a police report?
RE: DNA refund with site or seller? - nikoslp - 03-24-2023
Is the product sold or fulfilled by Amazon or a random seller?
RE: DNA refund with site or seller? - seyeji6422@asoflex.com - 03-24-2023
(03-24-2023, 09:28 PM)nikoslp Wrote: Is the product sold or fulfilled by Amazon or a random seller?It was sold by a random seller (specifically a store) because the courier company is not by amzn
RE: DNA refund with site or seller? - nikoslp - 03-24-2023
(03-24-2023, 09:59 PM)seyeji6422@asoflex.com Wrote:(03-24-2023, 09:28 PM)nikoslp Wrote: Is the product sold or fulfilled by Amazon or a random seller?It was sold by a random seller (specifically a store) because the courier company is not by amzn
You should only se items sold or fulfilled by Amazon
I hope someone can help you here
RE: DNA refund with site or seller? - seyeji6422@asoflex.com - 03-24-2023
why? The item is still sold on amazon
RE: DNA refund with site or seller? - nikoslp - 03-24-2023
(03-24-2023, 11:02 PM)seyeji6422@asoflex.com Wrote: why? The item is still sold on amazonYes, you're scamming a individual seller and not amazon but who am I to judge haha
I don't know but I think it's harder to do so, never tried it
RE: DNA refund with site or seller? - seyeji6422@asoflex.com - 03-24-2023
it's not an individual seller, just a smaller store in amazon. Anyway the doubt is to continue to talk directly to the seller or start with amazon chat
RE: DNA refund with site or seller? - mothered - 03-25-2023
(03-24-2023, 11:40 PM)seyeji6422@asoflex.com Wrote: it's not an individual seller, just a smaller store in amazon.What Is the store's capacity?
RE: DNA refund with site or seller? - seyeji6422@asoflex.com - 03-25-2023
i don't know precisely, it's a company that wholesale and has stores and throughout Europe. @mothered
RE: DNA refund with site or seller? - mothered - 03-25-2023
(03-25-2023, 02:51 AM)seyeji6422@asoflex.com Wrote: i don't know precisely, it's a company that wholesale and has stores and throughout Europe. @motheredAs long as It's not a small business with only a handful of employees, then It's fine.
As you're aware from previous posts, we never target Individual sellers nor entities on a minor scale.