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Versace Direct - Printable Version

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Versace Direct - kyungchul - 03-07-2023

Howdy folks!

Used the search function, but haven't seen any definitive vouches one way or another, so wanted to reach out here before placing an order just to see if anyone had any firsthand experiences to share.

I am looking to potentially SE an order with Versace directly through their website/online shop, as they have inventory there that other major retailers do not. (I know Blooms/Saks/Nords/Neiman all have various stock of this designer, but the items I am interested in are not sold by any of them.)

Their Terms of Service/FAQ/website do not appear to mention anything indicating they are not liable for lost/stolen packages - and their TOS are very thorough and detailed, so I would think they would definitely spell that out if it was the case. (I have posted the portion of their TOS that mentions delivery/failure to receive items below, in case anyone wants to read them.)
In one portion they domention that it is up to the buyer to inspect the package at time of delivery to ensure it isn't damaged/incorrect, but also states if the problem isn't discovered until after delivery, you can follow the return policy. They state they use FedEx for US orders, and do not indicate if a signature is needed one way or another - there is no mention at all about signatures.

I was hoping to check here and see if anyone has attempted to DNA/PEB them in the past, and what the outcome was/order amount was if so.
I will likely attempt it regardless if I don't hear anything here, but I would hate to waste my time if they are a major hassle/not doable. I have never seen a vouch for them before anywhere, and you'd think larger/well-known designers would be at least semi-frequent hits amongst SE'rs, so I'm curious if there is a reason why, or if they just aren't a common target.

Thanks in advance!



Quote:From the Versace website, their Terms of Service read:

Delivery:
"6.1. The Products will be dispatched to the address provided during the purchase process. For security reasons, Versace will not ship any order to a P.O. Box, to U.S. Military Post Office ZIP Code (APO/FPO/DPO) or accept any order where it is impossible to identify the individual private recipient of the order and its address. In Versace's discretion, signature by an adult may be required as a condition to make delivery.

6.2. All purchases will be delivered by Versace's selected courier service (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, after the Order Confirmation is sent to You, on the basis of the indicated availability. Products in most circumstances will be delivered as specified on the checkout page. In any case, Versace will not be responsible for delays that are unforeseeable and/or attributable to the Courier.

6.3. In the event You do not receive the Products within 10 business days following receipt of the Order Confirmation, we invite You to contact the Customer Service. Versace reserves the right not to respond to any such inquiries sent after 30 days from receipt by You of the Order Confirmation."

They also have a section titled "Conformity of Orders" that says:
"8.1. Products must be checked by You at the time of delivery to You to ensure that the packaging is not damaged, that the products are not damaged, or that are not the number of products that were ordered.

8.2. Any anomalies identified at the time of delivery, including, without limitation, any tampering or damage to the packaging, damage to the Products, missing items, non-conformity to the Products ordered, defective Products, etc. (hereinafter “Defects”), can be indicated by You directly to the Courier or to Versace immediately upon delivery. In such circumstance You will not be required to accept the Products and may return them directly to the Courier.

8.3. In the event that any Defects are identified after delivery, then You may return the Product to Versace following the procedure described under section 9 below."


RE: Versace Direct - mothered - 03-07-2023

Quote:I am looking to potentially SE an order with Versace directly through their website/online shop
What're the Item descriptions?

RE: Versace Direct - kyungchul - 03-09-2023

(03-07-2023, 11:17 AM)mothered Wrote:
Quote:I am looking to potentially SE an order with Versace directly through their website/online shop
What're the Item descriptions?

Without knowing how difficult they are to deal with/what their refund policy really looks like, I'm not sure how many items/how high of order value I would want to go/should attempt. Given the nature of the shop, their items all tend to be in the high dollar value range individually, which could mean that a higher overall order total wouldn't be too hard to SE, but having never seen any vouches, I simply don't know.

I would, at minimum, be looking to obtain a jewelry item, priced in the $700 range.
This item comes in a rather heavy leather display box by default, so I imagine that it would a noticeable enough weight if trying to claim PEB that I would lean more towards DNA.
(I don't know their packing practices, but given it's a designer label and authenticity is a factor with those shops, I would think trying to claim the jewelry item wasn't in the display box wouldn't go very far, but again, I don't know.)

If I went beyond that one item, I would be looking at things like: other jewelry pieces in the $450-950 range, or shoes - heavy, heels or boots - in the $1,500-$1,700 range. Potentially a knit sweater around $1,300.
Given that these are all very pricy items, I don't know how good of luck I would have with DNA for multiple items/anything adding up to that high of total order value, but at minimum I would like to achieve the single $700~ jewelry item.

RE: Versace Direct - Rare Justice Emperor - 03-09-2023

(03-09-2023, 05:50 AM)kyungchul Wrote:
(03-07-2023, 11:17 AM)mothered Wrote:
Quote:I am looking to potentially SE an order with Versace directly through their website/online shop
What're the Item descriptions?

Without knowing how difficult they are to deal with/what their refund policy really looks like, I'm not sure how many items/how high of order value I would want to go/should attempt. Given the nature of the shop, their items all tend to be in the high dollar value range individually, which could mean that a higher overall order total wouldn't be too hard to SE, but having never seen any vouches, I simply don't know.

I would, at minimum, be looking to obtain a jewelry item, priced in the $700 range.
This item comes in a rather heavy leather display box by default, so I imagine that it would a noticeable enough weight if trying to claim PEB that I would lean more towards DNA.
(I don't know their packing practices, but given it's a designer label and authenticity is a factor with those shops, I would think trying to claim the jewelry item wasn't in the display box wouldn't go very far, but again, I don't know.)

If I went beyond that one item, I would be looking at things like: other jewelry pieces in the $450-950 range, or shoes - heavy, heels or boots - in the $1,500-$1,700 range. Potentially a knit sweater around $1,300.
Given that these are all very pricy items, I don't know how good of luck I would have with DNA for multiple items/anything adding up to that high of total order value, but at minimum I would like to achieve the single $700~ jewelry item.
shop price pool is determined by the average of item cost's which mean's a place with minimum price 500$+ is no different from a place where the least item is 50$ , also take to the note shop's like versace are rare places to SE duo to their high cost items also its a shop where rich people spend their time buying stuff with no financial problems so in conclusion your SE should go smoothly duo to the RARE intention of steeling items as your claim will be taken VERY seriously . GOOD LUCK ! please go for DNA when you can

EDIT : try to create a validation as if it was you are an authentic buyer by for example ordering two products on separate days receive the first item then the day after DNA the item you want .
you know this kind of stuff to not seem so susy .

RE: Versace Direct - mothered - 03-09-2023

(03-09-2023, 05:50 AM)kyungchul Wrote:
(03-07-2023, 11:17 AM)mothered Wrote:
Quote:I am looking to potentially SE an order with Versace directly through their website/online shop
What're the Item descriptions?

Without knowing how difficult they are to deal with/what their refund policy really looks like, I'm not sure how many items/how high of order value I would want to go/should attempt. Given the nature of the shop, their items all tend to be in the high dollar value range individually, which could mean that a higher overall order total wouldn't be too hard to SE, but having never seen any vouches, I simply don't know.

I would, at minimum, be looking to obtain a jewelry item, priced in the $700 range.
This item comes in a rather heavy leather display box by default, so I imagine that it would a noticeable enough weight if trying to claim PEB that I would lean more towards DNA.
(I don't know their packing practices, but given it's a designer label and authenticity is a factor with those shops, I would think trying to claim the jewelry item wasn't in the display box wouldn't go very far, but again, I don't know.)

If I went beyond that one item, I would be looking at things like: other jewelry pieces in the $450-950 range, or shoes - heavy, heels or boots - in the $1,500-$1,700 range. Potentially a knit sweater around $1,300.
Given that these are all very pricy items, I don't know how good of luck I would have with DNA for multiple items/anything adding up to that high of total order value, but at minimum I would like to achieve the single $700~ jewelry item.
You're overthinking It - It's not an arduous process.

I've simply requested this:
Quote:What're the Item descriptions?
Can you provide It or not?

RE: Versace Direct - kyungchul - 03-12-2023

(03-09-2023, 10:29 AM)mothered Wrote:
(03-09-2023, 05:50 AM)kyungchul Wrote:
(03-07-2023, 11:17 AM)mothered Wrote: What're the Item descriptions?
You're overthinking It - It's not an arduous process.

I've simply requested this:
Quote:What're the Item descriptions?
Can you provide It or not?

You're probably right - this is a higher overall cost than items I typically refund, but I'm likely overthinking it.


These items are not obtainable via other refundable sites, so would be my first priority to refund by ordering direct:

I would also want to refund these two items, but they can also be ordered via Nordstrom, so may be better off trying there:
Thank you! (I apologize if this is not quite what you meant by item description, this is all that was available.)

RE: Versace Direct - mothered - 03-12-2023

(03-12-2023, 08:41 AM)kyungchul Wrote: Thank you! (I apologize if this is not quite what you meant by item description, this is all that was available.)
All good, no problem at all.

What I meant was, the Item you'd like to SE first and provide Its description. Is It this:
(03-12-2023, 08:41 AM)kyungchul Wrote: Platform Sandals - $1,575 [Weight unavailable, assume heavy, 100% rubber sole/thick platform] (https://www.versace.com/us/en-us/medusa-anthem-platform-sandals-1b00p/1009804-1A00619_DSW_370_1B00P__.html)


RE: Versace Direct - kyungchul - 03-12-2023

(03-12-2023, 10:27 AM)mothered Wrote:
(03-12-2023, 08:41 AM)kyungchul Wrote: Thank you! (I apologize if this is not quite what you meant by item description, this is all that was available.)
All good, no problem at all.

What I meant was, the Item you'd like to SE first and provide Its description. Is It this:
(03-12-2023, 08:41 AM)kyungchul Wrote: Platform Sandals - $1,575 [Weight unavailable, assume heavy, 100% rubber sole/thick platform] (https://www.versace.com/us/en-us/medusa-anthem-platform-sandals-1b00p/1009804-1A00619_DSW_370_1B00P__.html)

Yes, correct, that item would be my first choice to attempt. Thank you again!
(Add in another of the items off that first list if trying to attempt a multiple item order, but fine to do one at a time if that's a better plan.)

RE: Versace Direct - mothered - 03-12-2023

(03-12-2023, 10:56 AM)kyungchul Wrote: Yes, correct, that item would be my first choice to attempt.
I can't get over the cost of the sandals.

It's not surprising you want to SE them. Is It through Versace Itself?

(03-12-2023, 10:56 AM)kyungchul Wrote: Thank you again!
You're welcome.

(03-12-2023, 10:56 AM)kyungchul Wrote: (Add in another of the items off that first list if trying to attempt a multiple item order, but fine to do one at a time if that's a better plan.)
If you'd like to SE multiple Items on the same consignment, the DNA Is the only option.

RE: Versace Direct - kyungchul - 03-13-2023

(03-12-2023, 11:26 AM)mothered Wrote:
(03-12-2023, 10:56 AM)kyungchul Wrote: Yes, correct, that item would be my first choice to attempt.
I can't get over the cost of the sandals.

It's not surprising you want to SE them. Is It through Versace Itself?

Ha, agreed - I would never pay this much for a pair of shoes out of pocket, where's the fun in that?

Correct, this pair specifically would have to be through Versace directly, given they are not carried elsewhere.

As referenced from their TOS in my OP, Versace doesn't specifically state that they do not accept liability for lost/stolen packages, so given that, it seems to me like DNA could be doable, assuming their customer service isn't terrible/hard to get in touch with.

Quote:If you'd like to SE multiple Items on the same consignment, the DNA Is the only option.

If it were you attempting this SE, would you stick with one item, or attempt a multiple item order?