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+--- Thread: AMAZON SE HELP (/Thread-AMAZON-SE-HELP--179867)
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AMAZON SE HELP - Kooddafl - 01-26-2023
I ordered some jordans from amazon and said that the box was empty cause I used a OTP for the order so i couldn'y DNA and they sent me this email. What can i do to get this refund?
"Based on the outcome of our investigations, we believe the item was delivered to the correct address. In particular we have considered information from our records, as follows which show the item was delivered:
- Information collected at the point of delivery.
- The package weight and reported condition upon delivery.
You may wish to contact your local police authorities to pursue this matter further.
If the issue isn't resolved after contacting local law enforcement and the carrier, please contact us back during the business hours of the related police department with a Police Report number, a link to access your Police Report, or a PDF/Image file of the Police Report. There are multiple ways to file a Police Report. Check with your local authorities for ways to file a report.
In order for us to validate your Police Report, it must be in a "Complete/Closed" state and include the following:
- The delivery address regarding this incident.
- The items were delivered according to the carrier tracking.
- The report was created for stolen items/theft/larceny/incorrect delivery or similar crime.
- The date the report was created.
- If the Police Report was created over the phone: The name and badge number of the reporting officer.
We’re unable to accept Police Reports that are in “pending” or any other incomplete status. The Police Report must be filed before 11 March 2023 and provided in English or Spanish to be considered for review.Only one Police Report is needed for all orders that are part of the same shipment. A separate Police Report is needed for orders delivered in different shipments.
To assist in obtaining a Police Report, we recommend that you provide a copy of this email to the police to help explain what has happened. We will happily cooperate with the police as part of any investigation.
Thank you for your understanding."
RE: AMAZON SE HELP - Kooddafl - 01-26-2023
If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?
RE: AMAZON SE HELP - deaqolo - 01-26-2023
(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?as long as i've witnessed i concluded that the police report is amazon final stage to back off any alleged claims , if you complied and filed the police report there wont be any suspection and refund will be issued .
RE: AMAZON SE HELP - Kooddafl - 01-26-2023
(01-26-2023, 10:20 AM)deaqolo Wrote:How long does the police report take to complete cause i dont wanna miss the return time and if i file a report and amazon still declines it i wont be able to return it right?(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?as long as i've witnessed i concluded that the police report is amazon final stage to back off any alleged claims , if you complied and filed the police report there wont be any suspection and refund will be issued .
RE: AMAZON SE HELP - deaqolo - 01-27-2023
(01-26-2023, 10:36 PM)Kooddafl Wrote:@mothered(01-26-2023, 10:20 AM)deaqolo Wrote:How long does the police report take to complete cause i dont wanna miss the return time and if i file a report and amazon still declines it i wont be able to return it right?(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?as long as i've witnessed i concluded that the police report is amazon final stage to back off any alleged claims , if you complied and filed the police report there wont be any suspection and refund will be issued .
RE: AMAZON SE HELP - tjash - 01-27-2023
(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?
Where are you from? i filed a police report in the UK and it was closed within a day.
RE: AMAZON SE HELP - Kooddafl - 01-27-2023
(01-27-2023, 05:05 AM)tjash Wrote:Turns out ima just return the item since im under 18 and dont really feel like lying on a police report about my age thanks for the help tho(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?
Where are you from? i filed a police report in the UK and it was closed within a day.
RE: AMAZON SE HELP - tjash - 01-27-2023
(01-27-2023, 05:08 AM)Kooddafl Wrote:(01-27-2023, 05:05 AM)tjash Wrote:Turns out ima just return the item since im under 18 and dont really feel like lying on a police report about my age thanks for the help tho(01-26-2023, 09:10 AM)Kooddafl Wrote: If i do file a Police Report how long do they take to complete the investigation and send me a pdf to send to amazon or should I just take the L and Return the Item?
Where are you from? i filed a police report in the UK and it was closed within a day.
not to bait out my sinister profile but im under 18 too and the PR didnt have any problems 🤷♂️ up to you though
RE: AMAZON SE HELP - Kooddafl - 01-27-2023
(01-27-2023, 05:12 AM)tjash Wrote:Where you from? im from US(01-27-2023, 05:08 AM)Kooddafl Wrote:(01-27-2023, 05:05 AM)tjash Wrote: Where are you from? i filed a police report in the UK and it was closed within a day.Turns out ima just return the item since im under 18 and dont really feel like lying on a police report about my age thanks for the help tho
not to bait out my sinister profile but im under 18 too and the PR didnt have any problems 🤷♂️ up to you though
RE: AMAZON SE HELP - tjash - 01-27-2023
(01-27-2023, 05:14 AM)Kooddafl Wrote:ah, im from UK so could be different, i'll leave this for an american to give advice that will be more useful to you(01-27-2023, 05:12 AM)tjash Wrote:Where you from? im from US(01-27-2023, 05:08 AM)Kooddafl Wrote: Turns out ima just return the item since im under 18 and dont really feel like lying on a police report about my age thanks for the help tho
not to bait out my sinister profile but im under 18 too and the PR didnt have any problems 🤷♂️ up to you though