Sinisterly
Microsoft SE - Printable Version

+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Microsoft SE (/Thread-Microsoft-SE--173957)

Pages: 1 2 3

Microsoft SE - Diego-rrr - 11-15-2022

Good afternoon mates,

Here a young guy trying to start in the world of SE and looking for advice from the most veteran.

I just received my order from the Microsoft Store (Xbox + 2 controllers, total 3 items) and I'm considering the most appropriate method. I was thinking of returning the products and doing a LIT scan, but I have not signed for the delivery (although the delivery man called me to ask me where my house was). Right now the package is shown in transit when it has already been delivered, although it may change throughout the day.

BTW: I am expecting another delivery in a few days with the same company: UPS but this time from The North Face

I listen to your advice. All the best Biggrin

Country: Spain

RE: Microsoft SE - mothered - 11-15-2022

Quote: I have not signed for the delivery
Was the package purely handed to you or otherwise?

Quote:Right now the package is shown in transit when it has already been delivered
Its status will update and mark as delivered.

RE: Microsoft SE - Diego-rrr - 11-15-2022

[quote="mothered" pid='1168610' dateline='1668522469']
Quote: I have not signed for the delivery
Was the package purely handed to you or otherwise?

The delivery man called me a minute before to inform him which was my house. He simply opened the door and left the package at the entrance of the building. I live in a block of flats where we are all family.

I think DNA could works, but the same company has to leave me another package in a couple of days, and I'm afraid it's the same delivery person.
Should i do Lit and keep this away?

RE: Microsoft SE - Roco - 11-15-2022

(11-15-2022, 04:11 PM)Diego-rrr Wrote: [quote="mothered" pid='1168610' dateline='1668522469']
Quote: I have not signed for the delivery
Was the package purely handed to you or otherwise?

The delivery man called me a minute before to inform him which was my house. He simply opened the door and left the package at the entrance of the building. I live in a block of flats where we are all family.

I think DNA could works, but the same company has to leave me another package in a couple of days, and I'm afraid it's the same delivery person.
Should i do Lit and keep this away?
I'm assuming the company is liable for lost packages. But even if you did a scan it would be very hard since it has already been marked as delivered... When doing LIT scans it is better to do it before it gets delivered and pressure them.
DNA would be good.
If it's the same delivery guy so what? It's his job to deliver the package anyways...

RE: Microsoft SE - mothered - 11-16-2022

(11-15-2022, 04:11 PM)Diego-rrr Wrote: The delivery man called me a minute before to inform him which was my house. He simply opened the door and left the package at the entrance of the building. I live in a block of flats where we are all family.
Perfect DNA material.

The driver's word holds no value to verify shipments.

(11-15-2022, 04:11 PM)Diego-rrr Wrote: I think DNA could works
It will.

(11-15-2022, 04:11 PM)Diego-rrr Wrote: but the same company has to leave me another package in a couple of days, and I'm afraid it's the same delivery person.
Should i do Lit and keep this away?
Use another method for the forthcoming delivery.

(11-15-2022, 07:48 PM)Roco Wrote: If it's the same delivery guy so what? It's his job to deliver the package anyways...
He may well be questioned as to why he failed to deliver 2 packages In such close timing at the same address - which will affect him on a personal level.

You must avoid a personal Impact when social engineering.

RE: Microsoft SE - Diego-rrr - 11-16-2022

Good morning and thanks for your answer.

I finally decided to LIT the return like my friend did. Although I am sure that as you say the DNA would have worked, I do not want to have problems with the delivery man when he comes back next week. I'm sure it will be the same and that it will leave the package in the same way, so next time I will try to do DNA. I just need a little more confidence. Thank you for your response and I will let you know how my first refund comes out.

All the best

RE: Microsoft SE - Diego-rrr - 12-05-2022

Goodnight everyone, all good here?

I have news, regarding the Microsoft LIT, they have told me that the 14th definitely tells me something, the investigation is underway but UPS has not updated anything.
As for DNA with The North Face, they refuse to refund the amount, I copy the last message I received from them:

"We have completed our investigation and are satisfied that all items were successfully shipped and delivered.
In view of this, we have decided not to issue a refund on this occasion.
If you still wish to dispute this, we suggest you make a chargeback inquiry with your bak.
Thank you very much"

I have expressly asked them to send me all the information that UPS has given them regarding the DNA investigation because, as their own workers told me on Friday, the receipt does not include any information, nor who received it, nor signature nor any name . Basically they have made me wait for 2/3 weeks to tell me emphatically to claim the money from banaccount. Any ideas? I can still make the normal return, but I know that they do not have any proof that the package was delivered to me, since they did not see me or take any information.

I appreciate all your help boys.
CheersCheersCheers

RE: Microsoft SE - Endeavor - 12-06-2022

(12-05-2022, 10:03 PM)Diego-rrr Wrote: Goodnight everyone, all good here?

I have news, regarding the Microsoft LIT, they have told me that the 14th definitely tells me something, the investigation is underway but UPS has not updated anything.
As for DNA with The North Face, they refuse to refund the amount, I copy the last message I received from them:

"We have completed our investigation and are satisfied that all items were successfully shipped and delivered.
In view of this, we have decided not to issue a refund on this occasion.
If you still wish to dispute this, we suggest you make a chargeback inquiry with your bak.
Thank you very much"

I have expressly asked them to send me all the information that UPS has given them regarding the DNA investigation because, as their own workers told me on Friday, the receipt does not include any information, nor who received it, nor signature nor any name . Basically they have made me wait for 2/3 weeks to tell me emphatically to claim the money from banaccount. Any ideas? I can still make the normal return, but I know that they do not have any proof that the package was delivered to me, since they did not see me or take any information.

I appreciate all your help boys.
CheersCheersCheers

Seems to me that the only way they suspect you is probably because of repeated returns from the same address via UPS. They should have no other reason to suspect it.

I would try to escalate it to get the real reason as to what is going on. What is the total amount we're talking about for North Face?

RE: Microsoft SE - mothered - 12-06-2022

(12-05-2022, 10:03 PM)Diego-rrr Wrote: I have expressly asked them to send me all the information that UPS has given them regarding the DNA investigation because, as their own workers told me on Friday, the receipt does not include any information, nor who received it, nor signature nor any name.
^ Have they responded to this?

RE: Microsoft SE - Diego-rrr - 12-06-2022

(12-06-2022, 01:11 AM)harlin90 Wrote:
(12-05-2022, 10:03 PM)Diego-rrr Wrote: Goodnight everyone, all good here?

I have news, regarding the Microsoft LIT, they have told me that the 14th definitely tells me something, the investigation is underway but UPS has not updated anything.
As for DNA with The North Face, they refuse to refund the amount, I copy the last message I received from them:

"We have completed our investigation and are satisfied that all items were successfully shipped and delivered.
In view of this, we have decided not to issue a refund on this occasion.
If you still wish to dispute this, we suggest you make a chargeback inquiry with your bak.
Thank you very much"

I have expressly asked them to send me all the information that UPS has given them regarding the DNA investigation because, as their own workers told me on Friday, the receipt does not include any information, nor who received it, nor signature nor any name . Basically they have made me wait for 2/3 weeks to tell me emphatically to claim the money from banaccount. Any ideas? I can still make the normal return, but I know that they do not have any proof that the package was delivered to me, since they did not see me or take any information.

I appreciate all your help boys.
CheersCheersCheers

Seems to me that the only way they suspect you is probably because of repeated returns from the same address via UPS. They should have no other reason to suspect it.

I would try to escalate it to get the real reason as to what is going on. What is the total amount we're talking about for North Face?

The total amount is 1,100, and I don't think it's because the data from UPS is crossing data, it's literally my first DNA and with Microsoft my first LIT, we're talking about both being my first plays as SE

(12-06-2022, 02:35 AM)mothered Wrote:
(12-05-2022, 10:03 PM)Diego-rrr Wrote: I have expressly asked them to send me all the information that UPS has given them regarding the DNA investigation because, as their own workers told me on Friday, the receipt does not include any information, nor who received it, nor signature nor any name.
^ Have they responded to this?

Yesterday I specifically asked for it by phone in the morning and they told me that they would send it to me in the afternoon. I called last minute because they didn't send me anything and the person who answered me told me that they had not ordered it in the proper way. He wrote me an email already asking for the following:

"Thank you for contacting The North Face Customer Service.
I have requested UPS, the delivery company, the pertinent data so that you can make your claim with the bnk, as soon as they notify me I will let you know.

If there is anything else I can do for you please contact me – it will be my pleasure to help you.

Best regards"

Honestly, I don't think they're sending anything, the TNF colleagues themselves told me last minute on Friday that the UPS people hadn't commented on anything. I don't know if it would be a good idea to call UPS and ask or that would expose me too much for future occasions.

I made the order on November 10, so in principle I could make the return until December 10, I understand. If it is when it "arrived" it would be until the 17th.

Thanks guys