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SE a call-back - Printable Version

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SE a call-back - Karyzelka - 08-28-2022

Like the subject says, Im expecting a call back today, any tips to keep in mind to help me keep my cool. Itll be my first SE using a phonecall.

RE: SE a call-back - EbGeeze - 08-28-2022

(08-28-2022, 01:13 PM)Karyzelka Wrote: Like the subject says, Im expecting a call back today, any tips to keep in mind to help me keep my cool. Itll be my first SE using a phonecall.

Stick to your storey and be genuine, whatever your complaint is, it is real so behave as you would do normally.

RE: SE a call-back - mothered - 08-28-2022

Quote:Im expecting a call back today
any tips to keep in mind
What exactly did your SE Involve that ultimately led to the phone call?

RE: SE a call-back - Karyzelka - 08-28-2022

(08-28-2022, 04:08 PM)mothered Wrote:
Quote:Im expecting a call back today
any tips to keep in mind
What exactly did your SE Involve that ultimately led to the phone call?

A S/N that I just started today, I was in live chat and they said they need to call me back and can't proceed until so.

They called me not long ago and everything turned out well, stuck to the story, tried to act a lil bit panicked but collected.

It was stressful, I can't lie i was a bit shaky but now that I got passed that I feel much more confident.

RE: SE a call-back - mothered - 08-28-2022

(08-28-2022, 04:27 PM)Karyzelka Wrote:
(08-28-2022, 04:08 PM)mothered Wrote:
Quote:Im expecting a call back today
any tips to keep in mind
What exactly did your SE Involve that ultimately led to the phone call?

A S/N that I just started today, I was in live chat and they said they need to call me back and can't proceed until so.

They called me not long ago and everything turned out well, stuck to the story, tried to act a lil bit panicked but collected.

It was stressful, I can't lie i was a bit shaky but now that I got passed that I feel much more confident.
So where does your claim currently stand?

RE: SE a call-back - Karyzelka - 08-28-2022

(08-28-2022, 04:48 PM)mothered Wrote:
(08-28-2022, 04:27 PM)Karyzelka Wrote:
(08-28-2022, 04:08 PM)mothered Wrote: What exactly did your SE Involve that ultimately led to the phone call?

A S/N that I just started today, I was in live chat and they said they need to call me back and can't proceed until so.

They called me not long ago and everything turned out well, stuck to the story, tried to act a lil bit panicked but collected.

It was stressful, I can't lie i was a bit shaky but now that I got passed that I feel much more confident.
So where does your claim currently stand?

I used the disposed of faulty item method. the rep on the phone said that they need the device to investigate, I tried talking him out of it and he said that he'll see what he can do, and to send him a POP which I photoshoped.

Just waiting on an email and I'll update if I'm successfull.

Item cost is around 600€

RE: SE a call-back - mothered - 08-29-2022

(08-28-2022, 05:19 PM)Karyzelka Wrote: I used the disposed of faulty item method. the rep on the phone said that they need the device to investigate, I tried talking him out of it and he said that he'll see what he can do, and to send him a POP which I photoshoped.

Just waiting on an email and I'll update if I'm successfull.
Understood.

Please keep us updated as developments come to hand.

RE: SE a call-back - Karyzelka - 08-29-2022

(08-29-2022, 02:18 AM)mothered Wrote:
(08-28-2022, 05:19 PM)Karyzelka Wrote: I used the disposed of faulty item method. the rep on the phone said that they need the device to investigate, I tried talking him out of it and he said that he'll see what he can do, and to send him a POP which I photoshoped.

Just waiting on an email and I'll update if I'm successfull.
Understood.

Please keep us updated as developments come to hand.

will do

RE: SE a call-back - Karyzelka - 09-01-2022

(08-29-2022, 02:18 AM)mothered Wrote:
(08-28-2022, 05:19 PM)Karyzelka Wrote: I used the disposed of faulty item method. the rep on the phone said that they need the device to investigate, I tried talking him out of it and he said that he'll see what he can do, and to send him a POP which I photoshoped.

Just waiting on an email and I'll update if I'm successfull.
Understood.

Please keep us updated as developments come to hand.

Ok so it took a few days and a lot of persuasion but I received a picture of an empty Incident report from the Fire Brigade.

The problem is that the picture is a little bit grainy and id need to print it out and fill in myself. Any ideas of software or anyhing that could clean up the imge and make it look nicer.

RE: SE a call-back - mothered - 09-02-2022

(09-01-2022, 07:14 PM)Karyzelka Wrote: Any ideas of software or anyhing that could clean up the imge and make it look nicer.
Photoshop It.