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Nike return wrong item - D1919 - 08-06-2022
Hey everyone, just got back from holiday and I have a delivery of trainers coming from Nike on Monday.
I have recently done a DNA on them so was thinking of returning the wrong shoes and saying the reason for return was I no longer want them. Has anyone had success with this in the UK?
RE: Nike return wrong item - Thearde - 08-06-2022
This is the exact method I plan to use with my next order.
I'm located in EU and I think it has a high chance to work in my case because in the past I've returned clothes and shoes in literally dogshit condition (stains, dirt etc) and I always got full refund on orders.
With Nike what you need to check/try to research is if the company Nike is outsourcing returns to (in your country) meticulously checks items that are being returned by customers.
RE: Nike return wrong item - mothered - 08-07-2022
(08-06-2022, 09:47 PM)Thearde Wrote: This is the exact method I plan to use with my next order.For the most part, Nike has been relaxed with returns for quite a while.
I'm located in EU and I think it has a high chance to work in my case because in the past I've returned clothes and shoes in literally dogshit condition (stains, dirt etc) and I always got full refund on orders.
Though, there are times when they go through the Ins and outs of returned goods.
RE: Nike return wrong item - D1919 - 08-07-2022
(08-06-2022, 09:47 PM)Thearde Wrote: This is the exact method I plan to use with my next order.
I'm located in EU and I think it has a high chance to work in my case because in the past I've returned clothes and shoes in literally dogshit condition (stains, dirt etc) and I always got full refund on orders.
With Nike what you need to check/try to research is if the company Nike is outsourcing returns to (in your country) meticulously checks items that are being returned by customers.
Sounds good doing it that way, it may be worth me trying it with a t shirt or something on a new account to see if it works first and how meticulous they are with checking the returns at the company they are using for returns
(08-07-2022, 04:51 AM)mothered Wrote:(08-06-2022, 09:47 PM)Thearde Wrote: This is the exact method I plan to use with my next order.For the most part, Nike has been relaxed with returns for quite a while.
I'm located in EU and I think it has a high chance to work in my case because in the past I've returned clothes and shoes in literally dogshit condition (stains, dirt etc) and I always got full refund on orders.
Though, there are times when they go through the Ins and outs of returned goods.
I think a problem I may have is that they are “Nike by you” so they’re a custom colour design, although I still chose the colour design from their website as it was a preset.
Maybe they would be more aware, especially if they come in a different box as they’re a more premium shoe?
Will have to assess once they have arrived.
Hopefully they know no better and it’d be a sleepy warehouse worker just processing the returns after seeing shoes in the box lol.
Would you recommend the reason for return no longer wanted or wrong item received? I haven’t got a shoe from their stock to return as wrong item so I’d imagine if they were to look into it with a shoe not out of their stock, it would cause investigation?
RE: Nike return wrong item - mothered - 08-07-2022
(08-07-2022, 03:21 PM)D1919 Wrote: Would you recommend the reason for return no longer wanted or wrong item received?They're both much of a muchness.
- No longer wanted Is a stock Item of theirs.
- Wrong Item received Is also a stock Item of theirs.
RE: Nike return wrong item - D1919 - 08-07-2022
(08-07-2022, 04:33 PM)mothered Wrote:(08-07-2022, 03:21 PM)D1919 Wrote: Would you recommend the reason for return no longer wanted or wrong item received?They're both much of a muchness.
- No longer wanted Is a stock Item of theirs.
- Wrong Item received Is also a stock Item of theirs.
Would you say they’re similar in the way they would process that the return has been received though?
E.g the person processing the returns would be more inclined to check the wrong item received and cross check the shoe was the correct one.
As opposed to them seeing “no longer wanted” ticked on the returns form and seeing shoes and being happy with it, or would that be up to Nike warehouse to cross check that upon returns to them from 3rd party returns company?
Suppose it’s impossible to know as it’s their procedures lol. I should have really done a test run but been out the country for a couple weeks
RE: Nike return wrong item - mothered - 08-08-2022
(08-07-2022, 08:20 PM)D1919 Wrote: Would you say they’re similar in the way they would process that the return has been received though?That's precisely the Issue - processing the return.
It will need to be placed back Into stock, hence they can well and truly Identify It's not part of their Inventory.
RE: Nike return wrong item - D1919 - 08-08-2022
(08-08-2022, 02:13 AM)mothered Wrote:(08-07-2022, 08:20 PM)D1919 Wrote: Would you say they’re similar in the way they would process that the return has been received though?That's precisely the Issue - processing the return.
It will need to be placed back Into stock, hence they can well and truly Identify It's not part of their Inventory.
Could this work if buying a pair of Nike trainers from a store and placing them in the box instead? Rather than doing it online. Or would they register them as not from their online stock somehow?
RE: Nike return wrong item - mothered - 08-09-2022
(08-08-2022, 11:00 PM)D1919 Wrote: Could this work if buying a pair of Nike trainers from a store and placing them in the box instead? Rather than doing it online. Or would they register them as not from their online stock somehow?It will be part of the In-store's Inventory, and not the online store.
RE: Nike return wrong item - nmef4 - 08-09-2022
I have got ftidna orders for Nike in the USA and seems to be working because i still getting orders, good luck with UK