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Switching Items - The best way of? - Printable Version

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Switching Items - The best way of? - Iso100 - 07-22-2022

Hey guys,

Long time ago since the last time i  have posted here. Today I have a dilemma :
I have bought a Sony camera Sony A7 during auctions for a really cheap price. The camera is close to be  totally new  (it looks like MINT, just the packaging is clearly in bad conditions). 
BUT what I didn't know when i bought it: it's a japanese version and PB is > we can't change language on this version...! So I have ordered and just received the same model from AMZ. 
My idea was to switch both models, send back the JPN one and keep the Western version.

My question is, should I say to the operator :
1. "there is a problem with the camera, i can't put it in ENG"  or another random excuse
2. "Finally,  I just don't like it" 
3. "it was a mistake"  faking than I haven't OPENED the camera packaging ... and just send it back (it was easy to open the packaging without destructing the sticker. + i haven't touch anything else like the battery)"

+ Should I reformat the JPNese one ?

Thx in advance for your answers guyz


RE: Switching Items - The best way of? - mothered - 07-22-2022

Quote:I have ordered and just received the same model from AMZ.
My idea was to switch both models,
Do note that Amazon Is very meticulous with checking returns, Inclusive of sealed boxes.


RE: Switching Items - The best way of? - Iso100 - 07-22-2022

(07-22-2022, 05:16 PM)mothered Wrote:
Quote:I have ordered and just received the same model from AMZ.
My idea was to switch both models,
Do note that Amazon Is very meticulous with checking returns, Inclusive of sealed boxes.

Didn't you said ?it was one of your FAV Method mothered ?They will unsealed a packaging just to verify it ?

Yes but it's like for a wrong item method., right ?..
> If they look for the camera it looks like similar as the new one they can't tell wich one is just popping out of the box... There are both new, just one is in JAP, it's not a FAKE chinese shitty stuff Wink
> And to "power on" it, you have to use the battery, than it's still protected with a clear film... So if you open the package it looks like I can't have power in it...

So wich one will you chose @mothered between these strat?


RE: Switching Items - The best way of? - mothered - 07-23-2022

(07-22-2022, 06:01 PM)Iso100 Wrote: Didn't you said ?it was one of your FAV Method mothered ?
It Is my favorite method, but you need to understand that companies Inevitably tighten their return policies, of which Amazon has done so In the last couple of months or so.

As SE'ers, we need to adjust to changes - It's a given.

(07-22-2022, 06:01 PM)Iso100 Wrote: They  will unsealed a packaging just to verify it ?
Correct.

(07-22-2022, 06:01 PM)Iso100 Wrote: Yes but it's like for a wrong item method., right ?..
No.

The wrong Item Is a stock Item of theirs.

(07-22-2022, 06:01 PM)Iso100 Wrote: So wich one will you chose  @mothered between these strat?
Are you referring to a choice between the sealed box and wrong Item received method?


RE: Switching Items - The best way of? - Fagottino89 - 07-23-2022

(07-22-2022, 03:54 PM)Iso100 Wrote: Hey guys,

Long time ago since the last time i  have posted here. Today I have a dilemma :
I have bought a Sony camera Sony A7 during auctions for a really cheap price. The camera is close to be  totally new  (it looks like MINT, just the packaging is clearly in bad conditions). 
BUT what I didn't know when i bought it: it's a japanese version and PB is > we can't change language on this version...! So I have ordered and just received the same model from AMZ. 
My idea was to switch both models, send back the JPN one and keep the Western version.

My question is, should I say to the operator :
1. "there is a problem with the camera, i can't put it in ENG"  or another random excuse
2. "Finally,  I just don't like it" 
3. "it was a mistake"  faking than I haven't OPENED the camera packaging ... and just send it back (it was easy to open the packaging without destructing the sticker. + i haven't touch anything else like the battery)"

+ Should I reformat the JPNese one ?

Thx in advance for your answers guyz

Check if there is any SN outside the camera and if so consider to find a way to switch them, in this way it may work. If the SN are the same Amazon shouldn’t give you any trouble


RE: Switching Items - The best way of? - Iso100 - 07-23-2022

(07-23-2022, 02:42 AM)mothered Wrote:
(07-22-2022, 06:01 PM)Iso100 Wrote: Didn't you said ?it was one of your FAV Method mothered ?
It Is my favorite method, but you need to understand that companies Inevitably tighten their return policies, of which Amazon has done so In the last couple of months or so.

As SE'ers, we need to adjust to changes - It's a given.

(07-22-2022, 06:01 PM)Iso100 Wrote: They  will unsealed a packaging just to verify it ?
Correct.

(07-22-2022, 06:01 PM)Iso100 Wrote: Yes but it's like for a wrong item method., right ?..
No.

The wrong Item Is a stock Item of theirs.

(07-22-2022, 06:01 PM)Iso100 Wrote: So wich one will you chose  @mothered between these strat?
Are you referring to a choice between the sealed box and wrong Item received method?

Not exactly...
➡️Between the "sealed method" = I just explain nothing about the reason why I return it. I have not open it, I juste don't want it anymore. Send it back and if they spot the difference. Idk nothring about it.

➡️Or I tell them, there is a problem with the product. I can't find how adjust language,... maybe there is a problem.... it pissed me of, I send it back.

Less you give details, better it is right?


FYI AMaZon has "lost" my regulars & expensives orders 2 times during the delivery this week.
" Your order arrived in 2 steps" 1 hour after: your order has been lost.. Sorry for that 😅
A C level of AMZN call me to apologizes about these situations..
I think this could be good for me right?

Check if there is any SN outside the camera and if so consider to find a way to switch them, in this way it may work. If the SN are the same Amazon shouldn’t give you any trouble
[/quote]

There is a little sticker under the camera rzally hard to unstick.... Even i succeed it will look like strange.... Or i switch the packaging and send the old one? The camera is absolutly new ane MInT but the packaging clearly not


RE: Switching Items - The best way of? - mothered - 07-23-2022

(07-23-2022, 10:26 AM)Iso100 Wrote: Between the "sealed method"  = I just explain nothing about the reason why I return it. I have not open it, I juste don't want it anymore. Send it back and if they spot the difference. Idk nothring about it.
Instant fail.

As said, Amazon has significantly tightened their return policy and along with Apple, they're checking sealed box returns. If the correct product hasn't been returned, they'll decline your refund. Moreover, It's their policy to dispose of the wrong Item you've sent back.

(07-23-2022, 10:26 AM)Iso100 Wrote: Or I tell them, there is a problem with the product. I can't find how adjust language,... maybe there is a problem.... it pissed me of, I send it back. 
Bad move.

When reporting a problem, It'll give them every reason to thoroughly check the return.

(07-23-2022, 10:26 AM)Iso100 Wrote: Less you give details, better it is right?
Haven't you given an array of details In the above quote?


RE: Switching Items - The best way of? - Iso100 - 07-23-2022

(07-23-2022, 10:26 AM)mothered
[quote="Iso100 Wrote:
Or I tell them, there is a problem with the product. I can't find how adjust language,... maybe there is a problem.... it pissed me of, I send it back. 
Bad move.

When reporting a problem, It'll give them every reason to thoroughly check the return.

(07-23-2022, 10:26 AM)Iso100 Wrote: Less you give details, better it is right?
Haven't you given an array of details In the above quote?
[/quote]
Yeah I was talking in general Smile to the target you try to SE

Ok so i take more risk by trying an exchange (even if i send an original product) than trying a classical Seing....

So... What methods could wOrk? I can't do a DNA, I can't try the Wrong Item error...
Maybe Item missing? Like I said my last 2 orders has been stolen during the delivery time... And Amazon call me for apologize about it, so... looks pretty realistic right?
Anothzr method maybe?

Last time it really happens it was during Christmas, ordering a lence and i had rock inside..


RE: Switching Items - The best way of? - mothered - 07-23-2022

(07-23-2022, 02:46 PM)Iso100 Wrote: Maybe Item missing? 
What's the exact weight of the camera Itself?


RE: Switching Items - The best way of? - Iso100 - 07-23-2022

(07-23-2022, 05:11 PM)mothered Wrote:
(07-23-2022, 02:46 PM)Iso100 Wrote: Maybe Item missing? 
What's the exact weight of the camera Itself?

Package Weight ‎1.34 Kg
658 g with the battery included