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+--- Thread: sony wh-1000xm5 (amazon) success! (/Thread-sony-wh-1000xm5-amazon-success)
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sony wh-1000xm5 (amazon) success! - plop442 - 07-04-2022
Just SE'd a pair of these new headphones from amazon using the new TBA method! I haven't recieved the product yet, as they're due to deliver on Wednesday, but have the order confirmation in my account!
RE: sony wh-1000xm5 (amazon) success! - GOATEDGOD6969 - 07-04-2022
Congratulations!
What's the TBA method?
RE: sony wh-1000xm5 (amazon) success! - mothered - 07-04-2022
Great to read yet another successful SE.
Were there any complications experienced?
RE: sony wh-1000xm5 (amazon) success! - plop442 - 07-04-2022
(07-04-2022, 03:40 AM)mothered Wrote: Great to read yet another successful SE.
Were there any complications experienced?
Zero. I had to go through 4 reps on the chat before one, without any hesitation, told me she'd do a replacement. That was all.
RE: sony wh-1000xm5 (amazon) success! - mothered - 07-04-2022
(07-04-2022, 03:46 AM)plop442 Wrote:Very beneficial to know.(07-04-2022, 03:40 AM)mothered Wrote: Great to read yet another successful SE.
Were there any complications experienced?
Zero. I had to go through 4 reps on the chat before one, without any hesitation, told me she'd do a replacement. That was all.
It doesn't get much easier than that.
Congrats.
RE: sony wh-1000xm5 (amazon) success! - plop442 - 07-04-2022
(07-04-2022, 03:52 AM)mothered Wrote:(07-04-2022, 03:46 AM)plop442 Wrote:Very beneficial to know.(07-04-2022, 03:40 AM)mothered Wrote: Great to read yet another successful SE.
Were there any complications experienced?
Zero. I had to go through 4 reps on the chat before one, without any hesitation, told me she'd do a replacement. That was all.
It doesn't get much easier than that.
Congrats.
Indeed. One of the reps I spoke to said even though I cancelled the order, I had to wait until the 5th because it might get delivered, so he couldn't issue a replacement/refund as the system "didn't let him". Pretty sure he was bullshitting as the other rep I spoke to did it as soon as I mentioned if I could get a replacement.
RE: sony wh-1000xm5 (amazon) success! - Andrea Bags - 07-04-2022
(07-04-2022, 03:54 AM)plop442 Wrote:nice(07-04-2022, 03:52 AM)mothered Wrote:(07-04-2022, 03:46 AM)plop442 Wrote: Zero. I had to go through 4 reps on the chat before one, without any hesitation, told me she'd do a replacement. That was all.Very beneficial to know.
It doesn't get much easier than that.
Congrats.
Indeed. One of the reps I spoke to said even though I cancelled the order, I had to wait until the 5th because it might get delivered, so he couldn't issue a replacement/refund as the system "didn't let him". Pretty sure he was bullshitting as the other rep I spoke to did it as soon as I mentioned if I could get a replacement.
RE: sony wh-1000xm5 (amazon) success! - mothered - 07-04-2022
(07-04-2022, 03:54 AM)plop442 Wrote: One of the reps I spoke to said even though I cancelled the order, I had to wait until the 5th because it might get delivered, so he couldn't issue a replacement/refund as the system "didn't let him". Pretty sure he was bullshitting as the other rep I spoke to did it as soon as I mentioned if I could get a replacement.Under the circumstances, the waiting period Is normal procedure for most companies, but that's simply taking measures to see If the package may turn up.
As you've experienced, It can certainly be processed Immediately.
RE: sony wh-1000xm5 (amazon) success! - nonerex - 07-04-2022
(07-04-2022, 03:12 AM)plop442 Wrote: Just SE'd a pair of these new headphones from amazon using the new TBA method! I haven't recieved the product yet, as they're due to deliver on Wednesday, but have the order confirmation in my account!
What’s the TBA method?
RE: sony wh-1000xm5 (amazon) success! - plop442 - 07-04-2022
(07-04-2022, 03:20 AM)GOATEDGOD6969 Wrote: Congratulations!
What's the TBA method?
1. Buy something from Amazon.
2. Once item is in transit, cancel it.
3. Go to live chat tell the rep what's happened, you didn't cancel it.
4. Rep will usually offer a refund or replacement; go for replacement.
Make sure you cancel it once it's "despatched" or "in transit" on the tracking and not before, and make sure the item is sold my amazon so it's TBA (tracked by amazon).
If the rep doesn't offer a replacement, just say "is it possible to get a replacement". I had to go through a couple reps to get the replacement.
(07-04-2022, 04:40 AM)nonerex Wrote:(07-04-2022, 03:12 AM)plop442 Wrote: Just SE'd a pair of these new headphones from amazon using the new TBA method! I haven't recieved the product yet, as they're due to deliver on Wednesday, but have the order confirmation in my account!
What’s the TBA method?
1. Buy something from Amazon.
2. Once item is in transit, cancel it.
3. Go to live chat tell the rep what's happened, you didn't cancel it.
4. Rep will usually offer a refund or replacement; go for replacement.
Make sure you cancel it once it's "despatched" or "in transit" on the tracking and not before, and make sure the item is sold my amazon so it's TBA (tracked by amazon).
If the rep doesn't offer a replacement, just say "is it possible to get a replacement". I had to go through a couple reps to get the replacement.