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+--- Thread: Dell se (/Thread-Dell-se--163882)
Dell se - stealthysnake88 - 06-28-2022
Yo, last week i did a se with dell and the replaement comes today, but the thing is i used my real name addy and everything. (and its my dell monitor i had to provide pop etc) Whats the worst that could happen here, ive been told the worst that can happen is only a rebill?
Any help would be wonderful thank you.
RE: Dell se - UnlimitedDesk - 06-28-2022
Depends if you get the ref confirmation yet, what happened so far?
RE: Dell se - stealthysnake88 - 06-28-2022
(06-28-2022, 01:51 AM)UnlimitedDesk Wrote: Depends if you get the ref confirmation yet, what happened so far?For starters i got the serial number on the back of my dell monitor, said it doesn't turn on then they say they needing proof with paper so i do that. Think a day later they say they dont have the monitor i have in stock so they're giving me a better one or something? And now im supposed to be receiving the package today but my concern is that im gonna get rebilled and obviously they want the 'damaged' one back so im gonna see if i can either get the ups label from the guy who comes to try and collect my monitor or just keep spamming until they eventually they give me the label hopefully.
RE: Dell se - mothered - 06-28-2022
Quote:the thing is i used my real name addy and everythingAlways use fake credentials, a VCC and a drop for ARs/AEs.
Quote:ive been told the worst that can happen is only a rebill?Correct.
Noncompliance to return the defective unit, will result In rebilling your account.
RE: Dell se - stealthysnake88 - 06-28-2022
(06-28-2022, 02:32 AM)mothered Wrote:I didnt do any of that, my mistake and i've learnt my lesson now.Quote:the thing is i used my real name addy and everythingAlways use fake credentials, a VCC and a drop for ARs/AEs.
Quote:ive been told the worst that can happen is only a rebill?Correct.
Noncompliance to return the defective unit, will result In rebilling your account.
Got the monitor but im gonna have to return my old one back because they dont do shipping labels and only collection. - failed se
RE: Dell se - mothered - 06-28-2022
(06-28-2022, 02:21 PM)djduderizx Wrote: I didnt do any of that, my mistake and i've learnt my lesson now.Take the positive out of the negative - you're now aware of what should be done the next time around.
(06-28-2022, 02:21 PM)djduderizx Wrote: Got the monitor but im gonna have to return my old one back because they dont do shipping labels and only collection. - failed seYou can use the disposed of the faulty Item method to circumvent the return.
RE: Dell se - stealthysnake88 - 06-28-2022
(06-28-2022, 04:25 PM)mothered Wrote:Adding on to this im supposed to be getting my bose headphones that i se'd a week ago tomorrow so thats good, and plus i just did a se for my turtlebeach headset. For some reason they haven't asked me to send it back and have said they will get me a replacement in 10-14 days but they did ask for proof of serial number and a piece of paper for the rma. So atleast a bit of good news is coming(06-28-2022, 02:21 PM)djduderizx Wrote: I didnt do any of that, my mistake and i've learnt my lesson now.Take the positive out of the negative - you're now aware of what should be done the next time around.
(06-28-2022, 02:21 PM)djduderizx Wrote: Got the monitor but im gonna have to return my old one back because they dont do shipping labels and only collection. - failed seYou can use the disposed of the faulty Item method to circumvent the return.
RE: Dell se - mothered - 06-29-2022
(06-28-2022, 04:45 PM)djduderizx Wrote: For some reason they haven't asked me to send it back and have said they will get me a replacement in 10-14 days but they did ask for proof of serial number and a piece of paper for the rma.That Is good news.
The return can be problematic at times, so It certainly makes things easier not having to send It back.
RE: Dell se - stealthysnake88 - 06-30-2022
(06-29-2022, 01:10 AM)mothered Wrote:For sure(06-28-2022, 04:45 PM)djduderizx Wrote: For some reason they haven't asked me to send it back and have said they will get me a replacement in 10-14 days but they did ask for proof of serial number and a piece of paper for the rma.That Is good news.
The return can be problematic at times, so It certainly makes things easier not having to send It back.
RE: Dell se - mothered - 07-01-2022
(06-30-2022, 07:03 PM)djduderizx Wrote:Any developments with the SE In your opening post?(06-29-2022, 01:10 AM)mothered Wrote:For sure(06-28-2022, 04:45 PM)djduderizx Wrote: For some reason they haven't asked me to send it back and have said they will get me a replacement in 10-14 days but they did ask for proof of serial number and a piece of paper for the rma.That Is good news.
The return can be problematic at times, so It certainly makes things easier not having to send It back.