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Lenovo - Andrea Bags - 06-15-2022

Thinking of trying them out. Anyone had good luck recently?

RE: Lenovo - SpainAmbassador - 06-15-2022

(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?

I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.

RE: Lenovo - Andrea Bags - 06-15-2022

(06-15-2022, 06:57 AM)SpainAmbassador Wrote:
(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?

I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
you sent a package to them?

RE: Lenovo - shinee - 06-15-2022

(06-15-2022, 06:57 AM)SpainAmbassador Wrote:
(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?

I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.

I got an UPS label for a repair return from them actually fairly easily. Now I just dont know how to go about it. The label is adressed to a UPS distribution center and not directly to them. and idk how to get dry ice in germany XD

RE: Lenovo - SpainAmbassador - 06-15-2022

(06-15-2022, 12:35 PM)Andrea Bang Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote:
(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?

I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
you sent a package to them?

(06-15-2022, 12:54 PM)shinee Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote:
(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?

I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.

I got an UPS label for a repair return from them actually fairly easily. Now I just dont know how to go about it. The label is adressed to a UPS distribution center and not directly to them. and idk how to get dry ice in germany XD

They wouldn't provide me with a label. Instead they offered me to have someone from DHL to pick it up at my house, or to bring the laptop myself to an authorized repair shop.
I didn't like either option, so I proceeded with the "disposed of faulty item method".
They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
I will keep insisting on my end though.

RE: Lenovo - shinee - 06-15-2022

(06-15-2022, 01:01 PM)SpainAmbassador Wrote:
(06-15-2022, 12:35 PM)Andrea Bang Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote: I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
you sent a package to them?

(06-15-2022, 12:54 PM)shinee Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote: I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.

I got an UPS label for a repair return from them actually fairly easily. Now I just dont know how to go about it. The label is adressed to a UPS distribution center and not directly to them. and idk how to get dry ice in germany XD

They wouldn't provide me with a label. Instead they offered me to have someone from DHL to pick it up at my house, or to bring the laptop myself to an authorized repair shop.
I didn't like either option, so I proceeded with the "disposed of faulty item method".
They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
I will keep insisting on my end though.

has the same issue with my rep. I just scoured through diverse youtube unboxing videos and ebay articles to amass pictures of the item with a similiar desk.

RE: Lenovo - Andrea Bags - 06-16-2022

(06-15-2022, 01:01 PM)SpainAmbassador Wrote:
(06-15-2022, 12:35 PM)Andrea Bang Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote: I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
you sent a package to them?

(06-15-2022, 12:54 PM)shinee Wrote:
(06-15-2022, 06:57 AM)SpainAmbassador Wrote: I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.

I got an UPS label for a repair return from them actually fairly easily. Now I just dont know how to go about it. The label is adressed to a UPS distribution center and not directly to them. and idk how to get dry ice in germany XD

They wouldn't provide me with a label. Instead they offered me to have someone from DHL to pick it up at my house, or to bring the laptop myself to an authorized repair shop.
I didn't like either option, so I proceeded with the "disposed of faulty item method".
They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
I will keep insisting on my end though.
how long you been on this?

RE: Lenovo - mothered - 06-16-2022

(06-15-2022, 01:01 PM)SpainAmbassador Wrote: They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
Why not Photoshop the Images?

RE: Lenovo - SpainAmbassador - 06-16-2022

(06-16-2022, 04:28 AM)mothered Wrote:
(06-15-2022, 01:01 PM)SpainAmbassador Wrote: They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
Why not Photoshop the Images?

My photoshop skills are quite limited unfortunately, I'm sure they would notice immediately.
I may still do it just for practice, I'm not really losing anything anyway.

RE: Lenovo - mothered - 06-16-2022

(06-16-2022, 07:45 AM)SpainAmbassador Wrote: My photoshop skills are quite limited unfortunately, I'm sure they would notice immediately.
I may still do it just for practice, I'm not really losing anything anyway.
Understood.

It's a huge advantage that they're not requesting the return, so If you can Photoshop It to perfection, It'll significantly Increase the likelihood of a favorable outcome.