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+--- Thread: q (/Thread-q)
q - Pablo Escobar - 02-24-2022
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RE: Amazon.es refund order 530 - mothered - 02-25-2022
Quote:can i make DNA again for 530€ order if no otp is required?Yes It's fine.
Quote:it was a 1x headset and 1x table mic, if it's not recommended to do DNA what method should i do?What's the weight of each Item?
Quote:get weight of both items, combine them and buy a product with similar weight on other account like a friend account and do wrong item right?It's unlikely that a picking and packing error was made on both Items on the same order, particularly when only those two Items were dispatched.
RE: Amazon.es refund order 530 - Pablo Escobar - 02-25-2022
(02-25-2022, 04:41 AM)mothered Wrote: What's the weight of each Item?
RE: Amazon.es refund order 530 - mothered - 02-25-2022
(02-25-2022, 09:14 AM)Pablo Escobar Wrote: The mic is 599 gThanks for that.
The headset is 687 g
If you're planning to SE both Items, and In the absence of an OTP, the DNA Is the best option. Otherwise, select a single Item and you'll have multiple methods to choose from.
RE: Amazon.es refund order 530 - Pablo Escobar - 02-25-2022
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RE: Amazon.es refund order 530 - mothered - 02-26-2022
(02-25-2022, 09:59 PM)Pablo Escobar Wrote: i will DNA the mic since is from a carrier who is easy to DNA because they don't even ask for signaturePerfectly suited to the DNA method.
(02-25-2022, 09:59 PM)Pablo Escobar Wrote: and then im going to try to get a replacement or refund for my headset, maybe now it's better to do what i planned in the start which is Wrong Item Received? i can get a friend who lives close to me to get a product of heaset same weight and i return that one what you think?There may also be other methods available.
What's the weight of the headset? Also, Is It packaged with one or more factory seals?
RE: Amazon.es refund order 530 - Pablo Escobar - 02-26-2022
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RE: Amazon.es refund order 530 - sohoe - 02-26-2022
[quote="Pablo Escobar" pid='1078402' dateline='1645892620']
The headset is Steelseries Artic Pro Wireless, wrong item received is now out of question, it says on amazon it weights 687 g what should i do?
Just go to amazon live chat and tell them you bought 2 items as a gift for your son. You can say its already been a day or 2 and you still are waiting for it.
They'll probably apologize that you're having this problem and then you should ask if they can check the status of your order and when will it come (since you already have the items) then see
where it takes you from there. If you're lucky you'll get the refund on the spot but if not they can launch an investigation which is normal. I personally believe DNA is a good first method because then you could say something like "Oh it was late or it was hidden somewhere"
and try a different method like defective item etc.
RE: Amazon.es refund order 530 - Pablo Escobar - 02-26-2022
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RE: Amazon.es refund order 530 - mothered - 02-27-2022
(02-26-2022, 05:23 PM)Pablo Escobar Wrote: what you recommend to do as is item method?Can the Item be viewed externally without opening the box?
The shipping package have a factory seal with shipping information and there is another seal with a bar code and a number
(02-26-2022, 05:23 PM)Pablo Escobar Wrote: I was thinking of using the Faulty Item Method but im not sure if Amazon requests product to be sent backThey'll most likely request the return.
In such a case, use the disposed of the faulty Item method or If It's small enough to box, do exactly that by substituting the Item weight with dry Ice.