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+--- Thread: [SE] MR Porter/ DHL Help! UK (/Thread-SE-MR-Porter-DHL-Help-UK)
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[SE] MR Porter/ DHL Help! UK - torymafia - 01-27-2022
Anyone have any success?
Wanna DNA £750 order. Random Signature. DHL
payed with Paypal...
ty
so i contaced them through chat and this was the final message:
'Ok thank you. I will raise this now with our dedicated team since there is a signature required upon delivery. They will open an investigation with DHL and request proof of delivery along with GPS location when the delivery was made. Please could you confirm your contact number so that we can follow up with you.'
Is GPS location legit and how to go about it?
RE: [SE] MR Porter/ DHL Help! UK - Shadow_Hopper - 01-27-2022
GPS doesn't really prove anything, multiple things could of happened. Driver stopped around your address and signed it, went to a neighbours by mistake.
RE: [SE] MR Porter/ DHL Help! UK - torymafia - 01-28-2022
(01-27-2022, 10:03 PM)Shadow_Hopper Wrote: GPS doesn't really prove anything, multiple things could of happened. Driver stopped around your address and signed it, went to a neighbours by mistake.
You think I should pursue this via PayPal? Just sped process up continue with retailer? I’ve never claimed anything through PayPal….
RE: [SE] MR Porter/ DHL Help! UK - mothered - 01-28-2022
Quote:Is GPS location legit and how to go about it?As stated above, It's a useless form of verification.
It only confirms delivery to an "address", and not to a "person". The driver (for example) could've dumped It at the external boundary of your home, signed for It himself, and continued with his delivery run. I've seen It happen on many occasions with DHL & FedEx.
Quote:They will open an investigation with DHL and request proof of delivery along with GPS location when the delivery was madeAwait their response.
RE: [SE] MR Porter/ DHL Help! UK - torymafia - 01-31-2022
(01-28-2022, 03:45 AM)mothered Wrote:Quote:Is GPS location legit and how to go about it?As stated above, It's a useless form of verification.
It only confirms delivery to an "address", and not to a "person". The driver (for example) could've dumped It at the external boundary of your home, signed for It himself, and continued with his delivery run. I've seen It happen on many occasions with DHL & FedEx.
Quote:They will open an investigation with DHL and request proof of delivery along with GPS location when the delivery was madeAwait their response.
They replied with the proof of postage. No signature just printed name that isn’t mine…
Best way to proceed?
RE: [SE] MR Porter/ DHL Help! UK - mothered - 01-31-2022
(01-31-2022, 02:07 PM)torymafia Wrote: They replied with the proof of postage. No signature just printed name that isn’t mine…Perfect.
Best way to proceed?
Given the name Is not associated to yours, there's no evidence to conclude you've personally signed & received It, so go ahead with the DNA.
RE: [SE] MR Porter/ DHL Help! UK - phisbaby999 - 05-19-2022
(01-31-2022, 02:07 PM)torymafia Wrote:updates?? did the SE go though? i want to do the same process with a pair of balenciaga worth 800€ on Mr Porter(01-28-2022, 03:45 AM)mothered Wrote:Quote:Is GPS location legit and how to go about it?As stated above, It's a useless form of verification.
It only confirms delivery to an "address", and not to a "person". The driver (for example) could've dumped It at the external boundary of your home, signed for It himself, and continued with his delivery run. I've seen It happen on many occasions with DHL & FedEx.
Quote:They will open an investigation with DHL and request proof of delivery along with GPS location when the delivery was madeAwait their response.
They replied with the proof of postage. No signature just printed name that isn’t mine…
Best way to proceed?
RE: [SE] MR Porter/ DHL Help! UK - mothered - 05-20-2022
(05-19-2022, 11:16 AM)phisbaby999 Wrote: updates?? did the SE go though?The OP was active yesterday, so hopefully we'll receive an update/outcome.
RE: [SE] MR Porter/ DHL Help! UK - torymafia - 05-22-2022
(05-19-2022, 11:16 AM)phisbaby999 Wrote:(01-31-2022, 02:07 PM)torymafia Wrote:updates?? did the SE go though? i want to do the same process with a pair of balenciaga worth 800€ on Mr Porter(01-28-2022, 03:45 AM)mothered Wrote: As stated above, It's a useless form of verification.
It only confirms delivery to an "address", and not to a "person". The driver (for example) could've dumped It at the external boundary of your home, signed for It himself, and continued with his delivery run. I've seen It happen on many occasions with DHL & FedEx.
Await their response.
They replied with the proof of postage. No signature just printed name that isn’t mine…
Best way to proceed?
SE was successful. My PayPal record is impeccable (I also use PayPal credit and pay it of instantly to build credit score). Surprising PayPal gave them 3 days to respond which was obviously never gonna happen.
MR porter is dodgy as they’re quite meticulous and DHL in my experience is one of the harder couriers to deal with where I am.
Good luck
RE: [SE] MR Porter/ DHL Help! UK - phisbaby999 - 05-22-2022
(05-22-2022, 11:11 PM)torymafia Wrote:which claim did you selected on paypal?(05-19-2022, 11:16 AM)phisbaby999 Wrote:(01-31-2022, 02:07 PM)torymafia Wrote: They replied with the proof of postage. No signature just printed name that isn’t mine…updates?? did the SE go though? i want to do the same process with a pair of balenciaga worth 800€ on Mr Porter
Best way to proceed?
SE was successful. My PayPal record is impeccable (I also use PayPal credit and pay it of instantly to build credit score). Surprising PayPal gave them 3 days to respond which was obviously never gonna happen.
with the dna through paypal they can just send tracking code
(05-22-2022, 11:11 PM)torymafia Wrote:Thank you so much(05-19-2022, 11:16 AM)phisbaby999 Wrote:(01-31-2022, 02:07 PM)torymafia Wrote: They replied with the proof of postage. No signature just printed name that isn’t mine…updates?? did the SE go though? i want to do the same process with a pair of balenciaga worth 800€ on Mr Porter
Best way to proceed?
MR porter is dodgy as they’re quite meticulous and DHL in my experience is one of the harder couriers to deal with where I am.
Good luck
DHL is hard for me too because in my city there just one guy who carries all dhl packages
and i already dealed personally with him recently so he remember me and my address