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+--- Thread: FOOTLOCKER DNA IMPORTANT HELP (/Thread-FOOTLOCKER-DNA-IMPORTANT-HELP)
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FOOTLOCKER DNA IMPORTANT HELP - bananagio - 12-21-2021
i need help on this DNA from footlocker UK ;
i order 80£ worth of stuff and tried the DNA method , the courier (DPD even tho in the form its says ups )did not take any pictures (i mean on the email confirming the delivery there is no picture) when i contacted footlocker they gave me a form to fill out (i don't know how to add an image so ill copy and paste , bare in mind it has a footlocker logo on the top right which you can't see as it was a PDF file ):
Non-Receipt of Goods Disclaimer Form
Claimant (recipient)
name:
Claimant (recipient)
order number:
Claimant (recipient)
delivery address:
Parcel tracking number:
Can be found in Your order has been
shipped email
Date dispatched:
Reference the date Your order
has been shipped email was sent
List of goods not received (SKU 15 digits) eg. 314800548407050
Item1:
Item2:
Item 3:
Item 4:
Item 5:
I confirm that the good(s) ordered from Foot Locker Europe.com B.V. on ……/……/20....... have not been
received. I have checked with all the other members of my household and neighbors and confirm that they
have not received the goods either.
I agree to co-operate with Foot Locker Europe.com B.V., UPS and/or the police in the event of any
investigation into the missing good(s).
I believe the above declaration is true to the best of my knowledge. I understand making a false
statement could lead to prosecution and/or civil proceedings.
Claimant (recipient) name…………………………………………..………………………………………………………
it's now been 2 weeks and i have not filled out the form cause i was scared , should i fill it out as it looks internal to footlocker (has the logo on the form on the top right ) and try to procede with my refund ?
im asking @mothered as he's usually the one saying that these forms are just comapny policy , im afraid i have not got long left as its nearly 3 weeks since the arrival of the product
if i do decided to fill out the form my excuse for being late is that the email did not send and i just checked since i did not get any updates ?
PLEASE PLEASE HELP
thanks
RE: FOOTLOCKER DNA IMPORTANT HELP - Kiwilover112 - 12-21-2021
Fill it out, you may have ruined it by waiting 2 weeks.
RE: FOOTLOCKER DNA IMPORTANT HELP - mothered - 12-22-2021
(12-21-2021, 04:55 PM)bananagio Wrote: it's now been 2 weeks and i have not filled out the form cause i was scaredThe moment the form was received, you should've asked for assistance on this board.
(12-21-2021, 04:55 PM)bananagio Wrote: i order 80£ worth of stuff and tried the DNA method , the courier (DPD even tho in the form its says ups )did not take any picturesIf a signature was required, did you fake It?
(12-21-2021, 04:55 PM)bananagio Wrote: should i fill it out as it looks internal to footlocker (has the logo on the form on the top right ) and try to procede with my refund ?Yes.
That's provided you didn't sign with your real name.
RE: FOOTLOCKER DNA IMPORTANT HELP - bananagio - 12-22-2021
(12-22-2021, 02:53 AM)mothered Wrote:(12-21-2021, 04:55 PM)bananagio Wrote: it's now been 2 weeks and i have not filled out the form cause i was scaredThe moment the form was received, you should've asked for assistance on this board.
(12-21-2021, 04:55 PM)bananagio Wrote: i order 80£ worth of stuff and tried the DNA method , the courier (DPD even tho in the form its says ups )did not take any picturesIf a signature was required, did you fake It?
(12-21-2021, 04:55 PM)bananagio Wrote: should i fill it out as it looks internal to footlocker (has the logo on the form on the top right ) and try to procede with my refund ?Yes.
That's provided you didn't sign with your real name.
[/quote
no name was required on delivery nor no signature , however they are asking for my name on the form (should i fake it ?) and they also asking a signature on the form ? should i fake it
(12-22-2021, 02:53 AM)mothered Wrote: [quote="bananagio" pid='1061724' dateline='1640102129']The moment the form was received, you should've asked for assistance on this board.
it's now been 2 weeks and i have not filled out the form cause i was scared
(12-21-2021, 04:55 PM)bananagio Wrote: i order 80£ worth of stuff and tried the DNA method , the courier (DPD even tho in the form its says ups )did not take any picturesIf a signature was required, did you fake It?
(12-21-2021, 04:55 PM)bananagio Wrote: should i fill it out as it looks internal to footlocker (has the logo on the form on the top right ) and try to procede with my refund ?Yes.
That's provided you didn't sign with your real name.
yes i know i did not know about this forum when i done it i just knew the method
RE: FOOTLOCKER DNA IMPORTANT HELP - mothered - 12-22-2021
(12-22-2021, 12:40 PM)bananagio Wrote: no name was required on delivery nor no signaturePerfect DNA material.
(12-22-2021, 12:40 PM)bananagio Wrote: however they are asking for my name on the form (should i fake it ?) and they also asking a signature on the form ? should i fake itProvide the same name listed on your account, and given there was no signature required on delivery, It's fine to sign with your real one.
(12-22-2021, 12:40 PM)bananagio Wrote: yes i know i did not know about this forum when i done it i just knew the methodUnderstood.
RE: FOOTLOCKER DNA IMPORTANT HELP - bananagio - 12-22-2021
(12-22-2021, 03:22 PM)mothered Wrote:(12-22-2021, 12:40 PM)bananagio Wrote: no name was required on delivery nor no signaturePerfect DNA material.
(12-22-2021, 12:40 PM)bananagio Wrote: however they are asking for my name on the form (should i fake it ?) and they also asking a signature on the form ? should i fake itProvide the same name listed on your account, and given there was no signature required on delivery, It's fine to sign with your real one.
(12-22-2021, 12:40 PM)bananagio Wrote: yes i know i did not know about this forum when i done it i just knew the methodUnderstood.
okay well i will do that and update you tomorrow, thank you again !
RE: FOOTLOCKER DNA IMPORTANT HELP - mothered - 12-23-2021
(12-22-2021, 10:11 PM)bananagio Wrote: okay well i will do that and update you tomorrowPlease do.
(12-22-2021, 10:11 PM)bananagio Wrote: thank you again !You're most welcome, It's my pleasure.
RE: FOOTLOCKER DNA IMPORTANT HELP - bananagio - 12-24-2021
(12-23-2021, 01:07 AM)mothered Wrote:(12-22-2021, 10:11 PM)bananagio Wrote: okay well i will do that and update you tomorrowPlease do.
(12-22-2021, 10:11 PM)bananagio Wrote: thank you again !You're most welcome, It's my pleasure.
since is holiday season they will get back to me but i wil let you know
RE: FOOTLOCKER DNA IMPORTANT HELP - mothered - 12-25-2021
(12-24-2021, 06:25 PM)bananagio Wrote: since is holiday season they will get back to me but i wil let you knowDelays are expected during the festive season.
Please reply the moment you receive a response.
RE: FOOTLOCKER DNA IMPORTANT HELP - bananagio - 01-05-2022
(12-25-2021, 02:46 AM)mothered Wrote:(12-24-2021, 06:25 PM)bananagio Wrote: since is holiday season they will get back to me but i wil let you knowDelays are expected during the festive season.
Please reply the moment you receive a response.
hey so quick update, i did send the form on the 25/12/21 and they told me to wait 3/10 days , i contacted today as i still dindnt get my refund and they told me that they are sorry and that the refund is already passed to the financial team (diffrent from the refund teams , refund teams checks if your elgibile to get one and then pass it to the financial team to send you the money ). they told me i will get my refund "shortly" and they did not verify the time and they kept apologising , what should i do that