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+--- Thread: How to get a refund on the app store? (/Thread-How-to-get-a-refund-on-the-app-store)
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How to get a refund on the app store? - kingbroly - 06-22-2021
I signed up for an app on the playstore, it promise me a free trial but it charged me $127
RE: How to get a refund on the app store? - Feat - 06-22-2021
If you're using Apple, the best experience I've had is actually by calling their customer service # and explaining the situation to them.
Not so sure about Android however.
RE: How to get a refund on the app store? - kingbroly - 06-22-2021
(06-22-2021, 08:15 PM)Feat Wrote: If you're using Apple, the best experience I've had is actually by calling their customer service # and explaining the situation to them.
Not so sure about Android however.
If you order a new cc...can you still get the money back with the new cc?
RE: How to get a refund on the app store? - Feat - 06-22-2021
(06-22-2021, 09:07 PM)kingbroly Wrote:(06-22-2021, 08:15 PM)Feat Wrote: If you're using Apple, the best experience I've had is actually by calling their customer service # and explaining the situation to them.
Not so sure about Android however.
If you order a new cc...can you still get the money back with the new cc?
Is it linked to the same bank acc that you used on the play store?
RE: How to get a refund on the app store? - kingbroly - 06-22-2021
(06-22-2021, 09:08 PM)Feat Wrote:(06-22-2021, 09:07 PM)kingbroly Wrote:(06-22-2021, 08:15 PM)Feat Wrote: If you're using Apple, the best experience I've had is actually by calling their customer service # and explaining the situation to them.
Not so sure about Android however.
If you order a new cc...can you still get the money back with the new cc?
Is it linked to the same bank acc that you used on the play store?
Yessir
RE: How to get a refund on the app store? - Feat - 06-22-2021
(06-22-2021, 09:37 PM)kingbroly Wrote:(06-22-2021, 09:08 PM)Feat Wrote:(06-22-2021, 09:07 PM)kingbroly Wrote: If you order a new cc...can you still get the money back with the new cc?
Is it linked to the same bank acc that you used on the play store?
Yessir
Then you should be able to. Just inform them that you have since changed your credit card # but they should be able to confirm it just off your name and bank info.
RE: How to get a refund on the app store? - kingbroly - 06-22-2021
This happened like Feb of 2021...can I tell them "I am not happy with the developer app, he promise to fix the app but the app is still having problems."
RE: How to get a refund on the app store? - Feat - 06-22-2021
(06-22-2021, 11:19 PM)kingbroly Wrote: This happened like Feb of 2021...can I tell them "I am not happy with the developer app, he promise to fix the app but the app is still having problems."
Just tell them as is, I think that's honestly a pretty solid case. You can combine the statement about the development app with the fact that you got billed after a free trial for $127.
RE: How to get a refund on the app store? - mothered - 06-23-2021
Quote:This happened like Feb of 2021...can I tell them "I am not happy with the developer appTell them the truth.
If your account was charged on false grounds, you have every right to have your funds reimbursed.
RE: How to get a refund on the app store? - JordanOG - 06-28-2021
I have never had an issue with Apple refunding purchases. Just click the unauthorised purchase option and they reverse the payment every time. Or just live chat.