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+--- Thread: HP SE Question (/Thread-HP-SE-Question)
HP SE Question - qEpsilon - 03-16-2021
HP wants to pick up the item from me, should i box them? they dont allow you to send it yourself.
RE: HP SE Question - mothered - 03-17-2021
What's the Item, Inclusive of weight & dimensions?
RE: HP SE Question - qEpsilon - 03-17-2021
(03-17-2021, 03:41 AM)mothered Wrote: What's the Item, Inclusive of weight & dimensions?
Heres an overview. I said my monitor didnt work, blah blah blah, i checked their warranty terms AFTER SE'ing them [mb] and i realised they pick it up from you, i heard its best if they dont and that i send it in, So, i said my family has corona, and that i cannot make contact with anyone, heres their response https://imgur.com/a/K8swCTL - they said theyll come to my house, give me a box, i sanitise it, and give it back to them with the monitor in. well what can i fill it with? or is the SE over? and finally can i box it?
And the monitor is 24 inches, Its pretty heavy, like all monitors. And idk how it works, but im guessing they take the monitor straight back to hp, to minimize people who will have contact with the box? this means boxing wont work, right? Alsd, theyd carry it out quick, i said i needed it for work. Any ideas?
RE: HP SE Question - SE.UK - 03-17-2021
interesting. Could i ask what monitor it is?
I did a HP ENVY 34 monitor from them last year, was the standard procedure with the pictures, serial check etc.
RE: HP SE Question - mothered - 03-18-2021
(03-17-2021, 05:17 PM)qEpsilon Wrote: Heres an overview. I said my monitor didnt work, blah blah blah, i checked their warranty terms AFTER SE'ing them [mb] and i realised they pick it up from you, i heard its best if they dont and that i send it in, So, i said my family has corona, and that i cannot make contact with anyone, heres their response https://imgur.com/a/K8swCTL - they said theyll come to my house, give me a box, i sanitise it, and give it back to them with the monitor in.You should've told them you will not be available to meet their delivery arrangement.
Excuses to use (but not limited to) are:
- Away for a few weeks due to work commitments.
- Call for jury duty and required to remain Isolated as Instructed by the courts.
- In the process of moving house, thus cannot commit to a scheduled delivery time & day.
- Booked In for surgery as an Inpatient.
(03-17-2021, 05:17 PM)qEpsilon Wrote: and finally can i box it?How will you box an Item of that size without the carrier noticing Inconsistencies/tampering at the collection point?
And the monitor is 24 inches, Its pretty heavy
Also, what will you be adding to substitute the Item's weight?
RE: HP SE Question - qEpsilon - 03-18-2021
(03-17-2021, 11:28 PM)SE.UK Wrote: interesting. Could i ask what monitor it is?
I did a HP ENVY 34 monitor from them last year, was the standard procedure with the pictures, serial check etc.
damn nice job. im new to se'ing so far all of them have failed except food companies. its 25X 24.5INCH
If you dont mind, would you elaborate? what was your method? i would greatly appreciate if you could help me out, ive tried loads of SE's but i can never get it to work.
(03-18-2021, 03:12 AM)mothered Wrote:(03-17-2021, 05:17 PM)qEpsilon Wrote: Heres an overview. I said my monitor didnt work, blah blah blah, i checked their warranty terms AFTER SE'ing them [mb] and i realised they pick it up from you, i heard its best if they dont and that i send it in, So, i said my family has corona, and that i cannot make contact with anyone, heres their response https://imgur.com/a/K8swCTL - they said theyll come to my house, give me a box, i sanitise it, and give it back to them with the monitor in.You should've told them you will not be available to meet their delivery arrangement.
Excuses to use (but not limited to) are:
- Away for a few weeks due to work commitments.
- Call for jury duty and required to remain Isolated as Instructed by the courts.
- In the process of moving house, thus cannot commit to a scheduled delivery time & day.
- Booked In for surgery as an Inpatient.
(03-17-2021, 05:17 PM)qEpsilon Wrote: and finally can i box it?How will you box an Item of that size without the carrier noticing Inconsistencies/tampering at the collection point?
And the monitor is 24 inches, Its pretty heavy
Also, what will you be adding to substitute the Item's weight?
im just gonna make more excuses, i dont think i can box it.
RE: HP SE Question - qEpsilon - 03-18-2021
(03-18-2021, 03:12 AM)mothered Wrote:(03-17-2021, 05:17 PM)qEpsilon Wrote: Heres an overview. I said my monitor didnt work, blah blah blah, i checked their warranty terms AFTER SE'ing them [mb] and i realised they pick it up from you, i heard its best if they dont and that i send it in, So, i said my family has corona, and that i cannot make contact with anyone, heres their response https://imgur.com/a/K8swCTL - they said theyll come to my house, give me a box, i sanitise it, and give it back to them with the monitor in.You should've told them you will not be available to meet their delivery arrangement.
Excuses to use (but not limited to) are:
- Away for a few weeks due to work commitments.
- Call for jury duty and required to remain Isolated as Instructed by the courts.
- In the process of moving house, thus cannot commit to a scheduled delivery time & day.
- Booked In for surgery as an Inpatient.
(03-17-2021, 05:17 PM)qEpsilon Wrote: and finally can i box it?How will you box an Item of that size without the carrier noticing Inconsistencies/tampering at the collection point?
And the monitor is 24 inches, Its pretty heavy
Also, what will you be adding to substitute the Item's weight?
https://imgur.com/a/kdCrXtG
bingo? i can easily play this off and say it was stolen.
RE: HP SE Question - mothered - 03-19-2021
(03-18-2021, 06:52 PM)qEpsilon Wrote: bingo? i can easily play this off and say it was stolen.Apart from It being too big to box without showing signs of tampering at the collection point, what are you planning to add as a weight substitute?
RE: HP SE Question - qEpsilon - 03-19-2021
(03-19-2021, 02:59 AM)mothered Wrote:(03-18-2021, 06:52 PM)qEpsilon Wrote: bingo? i can easily play this off and say it was stolen.Apart from It being too big to box without showing signs of tampering at the collection point, what are you planning to add as a weight substitute?
ive changed what im gonna do, theyre sending a replacement before collecting the broken monitor. so ill just collect my replacement from the alternative address and never give my 'broken one'
RE: HP SE Question - mothered - 03-20-2021
(03-19-2021, 05:23 PM)qEpsilon Wrote: ive changed what im gonna do, theyre sending a replacement before collecting the broken monitor. so ill just collect my replacement from the alternative address and never give my 'broken one'It's called an "Advanced Replacement", which Is part of HP's policy under these circumstances.
Do note that they'll bill your account for failing to send the defective unit.