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PayPal Wrong Item - Ddog - 08-28-2020

Hi, im looking to get a canada goose jacket for the winter, im thinking about using paypal as my backup plan incase refunding the company directly fails. Correct me if im wrong but with paypal, if i made a case saying i received the wrong item they just tell me to return it to the seller? or would canada goose have anyway of proving to paypal i recieved the correct jacket? BTW ill probably be buying this jacket from the official canada goose site unless theres a better website i can do.
Thanks


RE: PayPal Wrong Item - mothered - 08-29-2020

Quote:if i made a case saying i received the wrong item they just tell me to return it to the seller?
Correct, the seller will request the Item be returned.

Quote: or would canada goose have anyway of proving to paypal i recieved the correct jacket?
Unless they have CCTV cameras In place when picking, packing and dispatching orders, you'll be fine.


RE: PayPal Wrong Item - paranxia - 08-29-2020

(08-28-2020, 09:22 PM)Ddog Wrote: Hi, im looking to get a canada goose jacket for the winter, im thinking about using paypal as my backup plan incase refunding the company directly fails. Correct me if im wrong but with paypal, if i made a case saying i received the wrong item they just tell me to return it to the seller? or would canada goose have anyway of proving to paypal i recieved the correct jacket? BTW ill probably be buying this jacket from the official canada goose site unless theres a better website i can do.
Thanks

it depends on which site it is ... anyway if it has paypal payment gate then usually you always win the dispute ... but be careful because if the jacket is sold by a private individual or in any case a site with a low turnover it is very likely that they will make investigations


RE: PayPal Wrong Item - Ddog - 08-29-2020

(08-29-2020, 10:29 AM)paranxia Wrote:
(08-28-2020, 09:22 PM)Ddog Wrote: Hi, im looking to get a canada goose jacket for the winter, im thinking about using paypal as my backup plan incase refunding the company directly fails. Correct me if im wrong but with paypal, if i made a case saying i received the wrong item they just tell me to return it to the seller? or would canada goose have anyway of proving to paypal i recieved the correct jacket? BTW ill probably be buying this jacket from the official canada goose site unless theres a better website i can do.
Thanks

it depends on which site it is ... anyway if it has paypal payment gate then usually you always win the dispute ... but be careful because if the jacket is sold by a private individual or in any case a site with a low turnover it is very likely that they will make investigations
ill probably be buying it from the canada goose site


RE: PayPal Wrong Item - mothered - 08-29-2020

Quote:BTW ill probably be buying this jacket from the official canada goose site unless theres a better website i can do.
What type of jacket are you specifically after?

Also, are you only tied to the US?


RE: PayPal Wrong Item - Ddog - 08-29-2020

(08-29-2020, 12:14 PM)mothered Wrote:
Quote:BTW ill probably be buying this jacket from the official canada goose site unless theres a better website i can do.
What type of jacket are you specifically after?

Also, are you only tied to the US?
i was looking at this jacket https://www.canadagoose.com/uk/en/carson-parka-fusion-fit-3805MA.html?cgid=shop-mens-parkas
also im from the UK
If i made a paypal claim, would the return be looked at by canada goose? I remember i done an adidas refund using the wrong item method and they just gave me an address to send to (they wouldnt be able to identify what order its from) so theoretically i couldve sent anything, not sure if id be able to do this but i could always use the dry ice method if not.


RE: PayPal Wrong Item - Jail_Bird - 08-29-2020

Perharps you could be even sending an envelope full of wrapped dry ice - the envelope would be taped all over, and put inside an package - ship the package, no need to make any claims at the seller's website as you would say the seller is not communicating with you - creating a "confusion" wall from your point of view, and as the seller won't see any disputes from you they will think you really must've contacted some wrong email or whatever. Letting paypal guide you through, and I believe if the tracking says delivered, sooner - or later, you would get your successful outcome because paypal is awesome. Also, do not get worried if it takes even a month or two. Paypal is just this way and it can't be helped.


RE: PayPal Wrong Item - Ddog - 08-29-2020

(08-29-2020, 06:02 PM)dex73r Wrote: Perharps you could be even sending an envelope full of wrapped dry ice - the envelope would be taped all over, and put inside an package - ship the package, no need to make any claims at the seller's website as you would say the seller is not communicating with you - creating a "confusion" wall from your point of view, and as the seller won't see any disputes from you they will think you really must've contacted some wrong email or whatever.  Letting paypal guide you through, and I believe if the tracking says delivered, sooner - or later, you would get your successful outcome because paypal is awesome. Also, do not get worried if it takes even a month or two. Paypal is just this way and it can't be helped.
well i wanted to try non paypal first, i was thinking about possibly using an experienced refunder for this, not 100% sure if i want to go down this route but paypal will probably be my second option as i want to preserve my paypal for any other/bigger refunds i can do


RE: PayPal Wrong Item - mothered - 08-30-2020

(08-29-2020, 05:49 PM)Ddog Wrote: i was looking at this jacket https://www.canadagoose.com/uk/en/carson-parka-fusion-fit-3805MA.html?cgid=shop-mens-parkas
also im from the UK
Thanks for that.

See whether Zalando or ASOS have what you're after.

(08-29-2020, 05:49 PM)Ddog Wrote: If i made a paypal claim, would the return be looked at by canada goose?
Each SE Is based on Its merit, so It's not possible to be conclusive, one way or the other.

(08-29-2020, 05:49 PM)Ddog Wrote: but i could always use the dry ice method if not.
Are you planning to box them?


RE: PayPal Wrong Item - Ddog - 08-30-2020

(08-30-2020, 03:01 AM)mothered Wrote:
(08-29-2020, 05:49 PM)Ddog Wrote: i was looking at this jacket https://www.canadagoose.com/uk/en/carson-parka-fusion-fit-3805MA.html?cgid=shop-mens-parkas
also im from the UK
Thanks for that.

See whether Zalando or ASOS have what you're after.

(08-29-2020, 05:49 PM)Ddog Wrote: If i made a paypal claim, would the return be looked at by canada goose?
Each SE Is based on Its merit, so It's not possible to be conclusive, one way or the other.

(08-29-2020, 05:49 PM)Ddog Wrote: but i could always use the dry ice method if not.
Are you planning to box them?
asos and zalando dont stock it unfortunately
im not sure if ill box them as of now, whats the chances of my refund being successful? ive never tried the dry ice method and ive also not heard any stories of if it was successful or not.