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+--- Thread: Fake refund (/Thread-Fake-refund)
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Fake refund - Hueloip - 07-13-2019
This is an interesting one - managed to SE airpods from a website and they said they would process the refund, its been a couple days and i still havent had the money back yet.
Just sent them an email explaining how ive called in and they said they would process a refund yet it hasnt come. They've replied saying wait 24-48 hours for them to sort it out.
Has this happened to anyone else? They say they would process the refund yet it never comes, so technically i have not completed the SE yet
RE: Fake refund - Kevin123 - 07-13-2019
(07-13-2019, 07:16 PM)Hueloip Wrote: This is an interesting one - managed to SE airpods from a website and they said they would process the refund, its been a couple days and i still havent had the money back yet.That happened to me with Argos and Next and I failed them. You better just hope it wasn't a noobie that said they'll give the refund
Just sent them an email explaining how ive called in and they said they would process a refund yet it hasnt come. They've replied saying wait 24-48 hours for them to sort it out.
Has this happened to anyone else? They say they would process the refund yet it never comes, so technically i have not completed the SE yetÂ
RE: Fake refund - TalkingPhone - 07-14-2019
sometimes companies want to do more internal investigations good luck though
RE: Fake refund - mothered - 07-14-2019
Quote:and they said they would process the refundDo you have this In writing?
Of so, It's as good as done.
RE: Fake refund - Vulva - 07-14-2019
Most likely its your banks processing time. Its illegal for a company to lie to their costumers, regardless of whats on their TOS (terms of service). Do not for once believe that the companies are above the law.
RE: Fake refund - Kevin123 - 07-14-2019
(07-14-2019, 05:06 AM)Vulva Wrote: Most likely its your banks processing time. Its illegal for a company to lie to their costumers, regardless of whats on their TOS (terms of service). Do not for once believe that the companies are above the law.Maybe i need to start recording my phone calls
RE: Fake refund - aaron210 - 07-14-2019
This is currently happening to me with bestbuy. I used a wrong item method with a 2080 GPU and the two times that i have called they said to just wait for the refund until my credit cards next billing cycle (which i believe was yesterday) but ive yet to see anything. I then called again today and the lady said that their team that deals with that stuff still has the case open and that i should just wait a little longer basically. So i am not sure what to expect but i have the card here with me ready to return in case they try to screw me over.
RE: Fake refund - Hueloip - 07-14-2019
(07-14-2019, 05:06 AM)Vulva Wrote: Its illegal for a company to lie to their costumers, regardless of whats on their TOS (terms of service). Do not for once believe that the companies are above the law.This is what i was thinking, and best believe I will ask them to listen to the call if need be
RE: Fake refund - Hueloip - 07-14-2019
(07-14-2019, 03:45 AM)mothered Wrote:It was on the phone, sounded like a young girl so she could easily just be inexperienced in the field and possibly messed something up, hopefully this week ill have a response from the relevant department and the refund will go through.Quote:and they said they would process the refundDo you have this In writing?
Of so, It's as good as done.
RE: Fake refund - mothered - 07-15-2019
(07-14-2019, 05:37 PM)Hueloip Wrote:(07-14-2019, 03:45 AM)mothered Wrote:It was on the phone, sounded like a young girl so she could easily just be inexperienced in the field and possibly messed something up, hopefully this week ill have a response from the relevant department and the refund will go through.Quote:and they said they would process the refundDo you have this In writing?
Of so, It's as good as done.
Calls are recorded for training and quality purposes, so If need be, you can request the conversation that took place.
That aside, please reply as developments come to hand.