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+--- Thread: MSI Laptop (/Thread-MSI-Laptop)
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MSI Laptop - H3RR3S - 04-25-2019
So I own a MSI laptop which I ordered from a webshop in the Netherlands. It was purchased on 7 september 2018 for 1500 EUR.
Would it be possible if I contact MSI, claiming the battery was leaking and I threw the laptop away to prevent danger? Will this work?
RE: MSI Laptop - darkninja1980 - 04-25-2019
(04-25-2019, 12:48 PM)Malcom Wrote: So I own a MSI laptop which I ordered from a webshop in the Netherlands. It was purchased on 7 september 2018 for 1500 EUR.
Would it be possible if I contact MSI, claiming the battery was leaking and I threw the laptop away to prevent danger? Will this work?
well, it may or may not work because of the age of the laptop. they might tell you to replace the battery.
RE: MSI Laptop - mothered - 04-26-2019
The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
RE: MSI Laptop - darkninja1980 - 04-26-2019
(04-26-2019, 04:59 AM)mothered Wrote: The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
yes the op can say that as well.
RE: MSI Laptop - mothered - 04-26-2019
(04-26-2019, 09:45 AM)darkninja1980 Wrote:(04-26-2019, 04:59 AM)mothered Wrote: The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
yes the op can say that as well.
That's the Intention.
RE: MSI Laptop - darkninja1980 - 04-26-2019
(04-26-2019, 12:06 PM)mothered Wrote:(04-26-2019, 09:45 AM)darkninja1980 Wrote:(04-26-2019, 04:59 AM)mothered Wrote: The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
yes the op can say that as well.
That's the Intention.
but he can also have them replace the battery for free.
RE: MSI Laptop - mothered - 04-27-2019
(04-26-2019, 09:39 PM)darkninja1980 Wrote:(04-26-2019, 12:06 PM)mothered Wrote:(04-26-2019, 09:45 AM)darkninja1980 Wrote: yes the op can say that as well.
That's the Intention.
but he can also have them replace the battery for free.
He/she wants to SE the lappy, not the battery.
RE: MSI Laptop - H3RR3S - 04-27-2019
(04-26-2019, 04:59 AM)mothered Wrote: The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
I will try to contact MSI soon and try this method. I will keep this post updated.
RE: MSI Laptop - mothered - 04-27-2019
(04-27-2019, 04:09 AM)Malcom Wrote:(04-26-2019, 04:59 AM)mothered Wrote: The upside Is, the lappy Is still under warranty, hence you have every right to submit a claim.
Lithium-ion batteries are known to catch fire, so tell them that your laptop did exactly that (caught fire) and you Immediately threw It out. Also say that the table on which It was sitting on, was damaged and ask whether they'll compensate you for that. Mentioning damage to the table, gives you the upper hand over their Incapacity to provide you with a safe and functional Item.
I will try to contact MSI soon and try this method. I will keep this post updated.
For some reason, I didn't receive this notification.
Please do keep us updated as developments come to hand.
RE: MSI Laptop - darkninja1980 - 04-27-2019
yes please keep us updated.