xiaomi store

weaksauce · 09-14-2020, 07:28 PM

Just ordered a couple items from the xiaomi store.. was wondering if I could do the partial method.. (one of the items is a free selfie stick).. gonna say i only got the selfie stick... i knowe its not perfect but its only like 150 so i reckonn wont be too much hassle.. however never experienced their customer service.. anyone tried them b4??

will update

litpapii · 09-14-2020, 08:47 PM

(09-14-2020, 07:28 PM)weaksauce Wrote: Just ordered a couple items from the xiaomi store.. was wondering if I could do the partial method.. (one of the items is a free selfie stick).. gonna say i only got the selfie stick... i knowe its not perfect but its only like 150 so i reckonn wont be too much hassle.. however never experienced their customer service.. anyone tried them b4??

will update

What is the weight of the items which you are trying to refund?

weaksauce · 09-16-2020, 06:59 PM

(09-14-2020, 08:47 PM)litpapii Wrote:
(09-14-2020, 07:28 PM)weaksauce Wrote: Just ordered a couple items from the xiaomi store.. was wondering if I could do the partial method.. (one of the items is a free selfie stick).. gonna say i only got the selfie stick... i knowe its not perfect but its only like 150 so i reckonn wont be too much hassle.. however never experienced their customer service.. anyone tried them b4??

will update

What is the weight of the items which you are trying to refund?

probably around 400g

zorrophreak · 09-17-2020, 04:15 AM

The biggest issue with working with Xiaomi is getting their customer support to work with you over distances. I don't know where you're located but in the US Xiaomi has always been a hassle to work with support directly because the size of their American operations is tiny and the return/replacement would cost exceptionally more, this could be to your advantage or disadvantage though.

mothered · 09-17-2020, 04:24 AM

(09-16-2020, 06:59 PM)weaksauce Wrote: probably around 400g

Too heavy for the partial/missing Item method.

weaksauce · 09-23-2020, 05:39 PM

(09-17-2020, 04:24 AM)mothered Wrote:
(09-16-2020, 06:59 PM)weaksauce Wrote: probably around 400g
Too heavy for the partial/missing Item method.

in theory yes, but if you persist i've found it doesnt matter most of the time

mothered · 09-24-2020, 03:38 AM

(09-23-2020, 05:39 PM)weaksauce Wrote: in theory yes, but if you persist i've found it doesnt matter most of the time

Also In practice.

If they're not half-asleep on the job, comply with company protocol and cross-check the weight against the carrier's manifest, then the SE will fail.

xiaomi store
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