[kubenq]

bruh with that account u can do EB easly max 500 euro and 3 items they give you instant refund

What about a account with 15+ previous orders including some legit returns, it will be my first refund, my parcel is due to be delivered by Evri - what route should i take?

Do EB say that the things you ordered were supposed to be for your brother who returned from a long trip and they were not in the shipment. He will probably apologize and ask if the package was damaged. Write that the package looked normal and there were no visible signs of damage, and that's it.