[zadam96]

sup lads hope someone can help,


ive just purchased a external hardrive from argos. will i be able to go to the manufactures website and SE them for a refund even tho it was purchased through argos.

i know if i try to SE argos they will say return it to store which i dont want to do obviously.

thanks in advance

[Scorpio]

I don't understand.

You bought it from Argos right?

Then which manufacturer you want to SE

[zadam96]

yeah it was purchased through argos, but its a seagate external hard drive.

[Scorpio]

Well ou can try to contact Seagate directly:

https://www.seagate.com/support/warranty...rce-terms/

But you'll need to box them I think

[zadam96]

thanks i will contact them and see what they say ill try to get around boxing them as ive never done that before, ( any tips for boxing )

thanks for your help lad

[Scorpio]

Use an excuse then why you can't send the product back (avoid blood or something, doesn't work)

[mothered]

In the process of formulating your method, also use a sympathetic approach by saying you've lost Irreplaceable (sentimental) Images and critical credentials due to the corruption of the HDD.

Getting the company/representative to empathize with you, Increases the likely hood of a successful SE by a much greater margin.

[zadam96]

thanks very informative answer from you, i will use your suggested tips

[mothered]

thanks very informative answer from you, i will use your suggested tips

You're welcome.

Feel free to ask for assistance with your method or anything relative to the SE.

[zadam96]

thanks very informative answer from you, i will use your suggested tips

You're welcome.

Feel free to ask for assistance with your method or anything relative to the SE.

i will do thanks, is it okay to give you a message or quote you here if i come up stuck ?