[Roadman]

Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

not sure whats going on, i tried a few yesterday and they didnt go through, tried again today and still nothing

I think your email to them made them stop doing it automatically lol. I'm not even having a laugh. Seriously! They must be like "how on earth did 100 manage to go through instantly. Let's put an end to that"

Because now they also added a new choice that says "date you received the phone".

Before it just asked the date you made the purchase.