[tenous]

They didn't ask for signature or picture, just asked my name. But I've read ebay sides with the seller if the tracking shows it arrived, so I'm not sure if I should go with that method.

If eBay bases their decision purely on tracking confirmation, then disregard the DNA.

If I go with Item not as described, is it okay to show pictures I found on Google of the same monitor with dead pixels? I've removed the metadata and cropped it.

As said, you'll be Instructed on what to provide.

Okay, so I opened an 'item not as described' case and the seller automatically approved the RMA. I received an email from eBay saying the seller can't provide a shipping label, but they'll pay for the return once I send it back. They say I should contact the seller with a quote saying how much it'd cost to ship the product back to them. The thing is shipping the item back to them would be more expensive than the price of the item itself, so maybe if I mention that to them they'll send a refund without having to return the item? The email says if the seller doesn't come up with a solution in 3 days I can contact eBay and they'll solve the case. I still don't know if eBay will ask me to return it after getting the refund. Sorry if this is confusing. What should I do? Any advice?