[thebabayaga13]

yeah i did contact them again today but i had to email them again because for some reason their chat isnt up or too busy. But i did say in the email that it was urgent since my computer went down and already told them i bought a new replacement from amazon and paid for next day shipping

Very well executed.

The sense of urgency In the manner you've described, will certainly speed up your claim.

its weird bc in my shipment i actually had another customers receipt for different products so i think this will help my claim.

This happens a lot more often than you think.

I've made heaps of errors at work, whereby I've placed Invoices In the Incorrect box. When you're picking thousands of lines per day, human error of this nature Is Inevitable.

thank you.

Yeah i agree human error is inevitable and its definitely good in situations like these.