[chairkid]

thank you so much!!

You're welcome.

what should i text?

As per below, you've complied with their request by sending the appropriate documents, but they've closed your account without reason.

Tell them to justify their decision for the account closure, and why It was done when you've fulfilled their request.

i had to sent them multiple times the bank history etc data to unhold the account and after some days they sent me:
After a thorough review of your data, we have decided to close your Amazon.co.uk account and cancel any pending orders

i sent them the email and after 4 days still no responses..
should i make a new account? will i get instant locked if i use the same card?