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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: amazon locked my personal acc 11-13-2022, 10:05 AM
#11
(11-13-2022, 06:52 AM)portabellum Wrote: I'm not sure what's going on. I haven't been replied to in over 48 hours business hours now
That's 6 days, which Is totally unacceptable.
(11-13-2022, 06:52 AM)portabellum Wrote: Might have to go out of my way to contact them.
You should've done so after the first couple of days.
In future, don't wait for representatives to return your call/email.
(11-13-2022, 06:52 AM)portabellum Wrote: last email message: https://imgur.com/a/tWhJn6Y
Is that the first email you received?
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Four Years of Service
Posts: 5
Threads: 1
RE: amazon locked my personal acc 11-14-2022, 12:47 AM
#12
(11-13-2022, 10:05 AM)mothered Wrote: (11-13-2022, 06:52 AM)portabellum Wrote: I'm not sure what's going on. I haven't been replied to in over 48 hours business hours now
That's 6 days, which Is totally unacceptable.
(11-13-2022, 06:52 AM)portabellum Wrote: Might have to go out of my way to contact them.
You should've done so after the first couple of days.
In future, don't wait for representatives to return your call/email.
(11-13-2022, 06:52 AM)portabellum Wrote: last email message: https://imgur com/a/tWhJn6Y
Is that the first email you received?
Agreed. Yes, it is the first and last (so far) email I have received after uploading the document.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: amazon locked my personal acc 11-14-2022, 02:05 AM
#13
(11-14-2022, 12:47 AM)portabellum Wrote: (11-13-2022, 10:05 AM)mothered Wrote: (11-13-2022, 06:52 AM)portabellum Wrote: I'm not sure what's going on. I haven't been replied to in over 48 hours business hours now
That's 6 days, which Is totally unacceptable.
(11-13-2022, 06:52 AM)portabellum Wrote: Might have to go out of my way to contact them.
You should've done so after the first couple of days.
In future, don't wait for representatives to return your call/email.
(11-13-2022, 06:52 AM)portabellum Wrote: last email message: https://imgur com/a/tWhJn6Y
Is that the first email you received?
Agreed. Yes, it is the first and last (so far) email I have received after uploading the document.
Very poor customer service.
Keep contacting them every couple of days or so until they address your concerns.
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