Seven Years of Service
Posts: 120
Threads: 12
Zalando UK 06-14-2022, 07:04 PM
#1
Anyone had any joy with UK Zalando recently? Their UK partners for delivery are Hermes so if it’s anything like my recent orders with them, they usually leave the parcel at the door and walk off without the door even being opened and take a picture (depending if anyone answers). So would make the DNA available.
Just wanted to know anyones experience, got a £400~ basket good to go
•
Four Years of Service
Posts: 526
Threads: 85
RE: Zalando UK 06-14-2022, 08:32 PM
#2
just heard they are a very easy hit, ima do them myself too
Hope This Helps
UNCOMFORTABLE TRUTHS...
•
Seven Years of Service
Posts: 120
Threads: 12
RE: Zalando UK 06-20-2022, 12:31 PM
#4
Parcel has came today and as expected, Hermes have left it outside without handing it to me or requiring signature etc.
Think it’s good to go with the DNA isn’t it?
•
Seven Years of Service
Posts: 120
Threads: 12
RE: Zalando UK 06-22-2022, 04:46 PM
#10
Update- chased it up again today to see where it was up too, portraying my sadness that I’m “going on holiday Friday” and upset my stuff isn’t here and had no update and I’m panicking my money/clothes are unaccounted for.
Turns out the previous agent hadn’t even filed the investigation with the courier… Made sure they knew how angry I was and said this wasn’t a good start into the investigation, new agent was much better and followed up with an email so hopefully hear something before this week finishes!
•