[mothered]

My refund is now complete, thank you for all the help!

Excellent to read, and you're welcome. You did very well to ensure a successful outcome.

As per my post below, I was absolutely certain of Its success.

^ For future reference, that Is an Indication that they've accepted liability for loss of goods, and a refund/replacement will be forthcoming.

Just saw on my account that it still says delivered and the date and not refunded like it usually does (I got refunded so no worries).

My Question is did they mess up and forgot to put it in the system and does that mean the refund technically never happened?

Your refund has been Invoiced, so they've definitely got a record of It, but have yet to update the refund confirmation.