Wrong Item with warehouse CCTV (UK) 05-01-2022, 06:20 PM
#1
I know that it’s not recommended to do EB/missing/wrong item at stores such as Asos/Selfridges/Flannels as they have CCTV on the packing area.
However, how detailed is that CCTV? If I did the wrong order method, claiming to receive someone else’s order (myself being the other customer with a different address/name) and their packing slip, could they tell from the CCTV that the wrong outer postal label had been applied to the package or not - would it zoom in enough on the address?
Obviously they can tell from the CCTV the correct items have been packed, but can they tell the correct address label has been applied?
However, how detailed is that CCTV? If I did the wrong order method, claiming to receive someone else’s order (myself being the other customer with a different address/name) and their packing slip, could they tell from the CCTV that the wrong outer postal label had been applied to the package or not - would it zoom in enough on the address?
Obviously they can tell from the CCTV the correct items have been packed, but can they tell the correct address label has been applied?

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