[Madmanlugo]

After a few days of pondering on the next SE, I finally decided to go with Currys eBay (why not the store itself? I have no account with them, while my eBay is aged and has a backlog of orders plus plenty of good reviews from different sellers). The item is a laptop under 1k.

I checked and it perfectly matches the weight of a ream of paper, definitely considering it for a Wrong Item Received. After a quick search, I saw they are selling the exact same reams of paper both online and in their stores, so I decided to go with the safer method of getting one in-store rather than dabble with a different online account.

My question: is there any difference between online-bought and store-bought items? The paper ream is the exact as far as I'm concerned.



I will update as the SE progresses.

[mothered]

Where possible, It's best to purchase the wrong Item from the same store on a different account.

As such, If they scan the return, they'll see that It's part of their Inventory and assume the Incorrect Item has been dispatched.

[Roadman]

After a few days of pondering on the next SE, I finally decided to go with Currys eBay (why not the store itself? I have no account with them, while my eBay is aged and has a backlog of orders plus plenty of good reviews from different sellers). The item is a laptop under 1k.

I checked and it perfectly matches the weight of a ream of paper, definitely considering it for a Wrong Item Received. After a quick search, I saw they are selling the exact same reams of paper both online and in their stores, so I decided to go with the safer method of getting one in-store rather than dabble with a different online account.

My question: is there any difference between online-bought and store-bought items? The paper ream is the exact as far as I'm concerned.



I will update as the SE progresses.

There should be no difference between online and in-store items.

I am interested in how this works out for you as I have never purchased from Currys on eBay. Good luck!

[Madmanlugo]

Where possible, It's best to purchase the wrong Item from the same store on a different account.

As such, If they scan the return, they'll see that It's part of their Inventory and assume the Incorrect Item has been dispatched.

Well, when I looked up the paper, I could see that ordering online would let you collect from in-store as well so I assumed the stock would not have any differences.

I saw that the paper I bought has an extra barcode sticked on its back. When the laptop arrives I will check to see if there's a matching barcode on it. If I feel positive, I will proceed.

There should be no difference between online and in-store items.

I am interested in how this works out for you as I have never purchased from Currys on eBay. Good luck!

Thank you, I will post updates as it progresses. I think it should go the same as if you were to order from the website. The laptop I checked was in stock on both platforms and in their stores, so I believe there shouldn't be many problems.

[mothered]

Well, when I looked up the paper, I could see that ordering online would let you collect from in-store as well

Yes, but It doesn't change the fact that the goods belong to the given store's Inventory.

I'm not suggesting that It won't work, but a mismatch with barcodes and/or order numbers may be Identified and ultimately lead to the claim being declined.

I saw that the paper I bought has an extra barcode sticked on its back.

This Is an example of what I'm referring to-  It could be generated and dedicated to the store that the Item belongs to, and needed to process the return.

Many stores have their very own barcodes for stock keeping/Inventory management.

[Madmanlugo]

This Is an example of what I'm referring to-  It could be generated and dedicated to the store that the Item belongs to, and needed to process the return.

I will then proceed on a new account to order another ream(and an extra item for caution) and compare the two. In case it arrives later, I wasn't personally at home and someone else from the household held the parcel for me.

[mothered]

This Is an example of what I'm referring to-  It could be generated and dedicated to the store that the Item belongs to, and needed to process the return.

I will then proceed on a new account to order another ream(and an extra item for caution) and compare the two. In case it arrives later, I wasn't personally at home and someone else from the household held the parcel for me.

Sounds good, a well-thought-out plan.

[Wimzaa]

Are addresses cross checked?
I was about to SE an apple Pencil from Currys with wrong item method and buying something of equal weight in store in advance. If that's not advisable then I could order on my partner's account if there is no cross checking involved or should I use a friend?

[Madmanlugo]

Are addresses cross checked?
I was about to SE an apple Pencil from Currys with wrong item method and buying something of equal weight in store in advance. If that's not advisable then I could order on my partner's account if there is no cross checking involved or should I use a friend?

I think it depends on whoever is processing the claim. They might not care enough to go that deep with the investigation, but it never hurts to be extra safe. So I would probably order from a friend's account.

[mothered]

I think it depends on whoever is processing the claim. They might not care enough to go that deep with the investigation, but it never hurts to be extra safe. So I would probably order from a friend's account.

Very well explained.