Twelve Years of Service
Posts: 395
Threads: 64
Windows 8 Restore Help? 09-06-2014, 01:56 AM
#1
I had a problem on my Windows 8 laptop where it would not load anything once it got to a desktop. I was finally able to do a system restore to it, but after the restore, I lost a lot of my .exe and my image files. I do not know what happened, but most of these files I cannot get again, as I do not remember what they are. If someone can help me so that I can prevent this from happening again I would be grateful.
Thanks,
Vallex Koten
[EDIT:] I meant to say that it was a friend that got it to do the system restore. So I do not know what options he selected. Though I think if it reset it to the factory settings, it would have removed all of the files I created/downloaded.
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Thirteen Years of Service
Posts: 937
Threads: 99
RE: Windows 8 Restore Help? 09-06-2014, 01:44 PM
#2
Hello Vallex Koten.
When you did the Windows 8 restore you probably chose the option of restoring it to factory settings.
I'm pretty sure there is a couple of other options where it can try to repair Windows, but keep your private files.
Unfortunently, you've already removed your files and cannot get them back.
But keep in mind, if anything like this happens again - make sure to read through what's happening!
I don't use Windows though, so I might be wrong.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Windows 8 Restore Help? 09-08-2014, 12:38 PM
#4
For future reference, Windows 8/8.1 has what's called a "Refresh your PC" option, which Is available via the "ASO (advanced Startup Options).
The "Refresh" will keep all your files and applications Intact. The "Reset" option (also available via the Recovery environment), will delete everything- much the same as a clean Installation of Windows.
In terms of your deleted files, there are commercially-available tools (like Recuva), that serve their purpose well.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Windows 8 Restore Help? 09-08-2014, 12:38 PM
#5
For future reference, Windows 8/8.1 has what's called a "Refresh your PC" option, which Is available via the "ASO (advanced Startup Options).
The "Refresh" will keep all your files and applications Intact. The "Reset" option (also available via the Recovery environment), will delete everything- much the same as a clean Installation of Windows.
In terms of your deleted files, there are commercially-available tools (like Recuva), that serve their purpose well.
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