[ABC157PLM]

Evening all,

Has anyone successfully refunded Wayfair with an FTID after the auto scan refund failed ?

I've read in one group that they can disable 'on scan' refunds for certain items and this is what has happened in my case. I was able to generate the return no problem (wasn't referred to the Executive Resolution Team). The FTID has now been delivered and not sure what my chances of getting a refund if I wait a couple of weeks?

They're big items, but have been shipped as small parcel items and not the type of item you'd expect they'd want to flag either.

Any advice/experience would be welcome ?

If delivered i would say you should be fine - just contact soon and ask what the delay is in getting your refund