Four Years of Service
Posts: 14
Threads: 3
RE: Warranty - OnePlus Nord 2 - Amazon - Questions 10-11-2022, 11:45 AM
#13
OK, I just contacted amazon.
They redirected me to the oneplus website to get my warranty working. I also have an agent who follows my case (at amazon).
I contacted oneplus and they offered to fix it for me.
I will receive my return label tomorrow.
I have ordered dry ice which should be delivered tomorrow.
I will keep you posted on the progress.
I plan to take several pictures of my phone (as they recommended), as well as when it will be put in the box (before I take it out to put dry ice)
To make the purchase of dry ice profitable (45€ for 4 kg).
I also contacted huawei to make the warranty of my PC work (honor magicbook pro 16, bought 20 months ago)
I also received a return label.
I will also use the same process for the computer, even if it is more risky because it weighs 1.6 kg.
Do you have any advice to give me before sending the packages?