[Dazen4xx]

EBing seems to be producing mixed results, so under the circumstances you've described about the delivery, DNA It.

Okay so it arrived no signature required dropped it off and took a picture sitting at the front door I hopped on chat told them and they said theyre going to investigate with carrier but ill be eligible for refund or replacement in 2 days. So i wait for carrier email or just get my refund in 2 days

It sounds like they'll be Issuing an advance refund/replacement while the Investigation Is still ongoing.

Yes im pretty sure thats what its technically called. If the refund goes through how long should I wait to open the package? Its a refurbished model not a brand new one