[ludo]

So you think this may be a little too much ? xD

"Hello,

I am replying to the email I received yesterday at 5:53 pm in which you accuse me of having sent back a "counterfeitReturn".
I dispute your accusations, it has indeed been more than 4 months since I sent back the original article, in its original box, which I never opened.
You can't accuse me of fraud when the return of the item has been processed for so long. I don't know the Amazon protocols but I suspect that for more than 4 months the product must have passed through many hands and anyone could have had access to it in your warehouses. Moreover, you ask me to send back the original product before "June 2" but we are in October...

With so many inconsistencies and the fact that so much time has passed between the processing of the return and your email, your accusations cannot hold water.

I therefore dispute your assumption (because it is nothing more), it is not based on any evidence and is purely defamatory. I have always been a loyal amazon customer and I would never have thought that one day you would have tried such a maneuver on any basis.

If you still want to charge me again I will have to refer to my bank and stop the payment.

I wish you a good day"

It's a lot of Information, but you've addressed everything that's needed to get your point across and put you In the clear, so It's fine.

I'm so sorry to ask so many questions, I'm just afraid I'm doing too much and not getting it right. Thanks again so much for your time

No problem whatsoever.

You need to be absolutely certain that It's tackled effectively, so don't hesitate to ask for assistance.

One last question before I answer them. Do you think that in order to make me look more innocent it is better to send a more simplistic email first, like for example

"Hello,
I am replying to the email you sent me yesterday.
I returned the product I bought several months ago.
I don't understand what you are talking about and why you are coming to me today with these questions.
I wish you a good day.

And only then if they persist to send the previous mail, more detailed and argued? Or is it better to send directly the more complete one?

Thanks again for your help you are saving me

Can u update us on this?