[mothered]

That was my reply with the POP attached
"
Good day,
Thanks for your response!
About the product i already mentioned in my first message that my friend got mad and threw it, well what do you expect?
You give someone the perfect gift for his birthday and you expect it to go beyond your best expectations.
Then you find it covered by some stupid oil and nothing works. I felt like my freewriting career has been humiliated up & down.
So he threw them and apologized. But i could feel what he felt.
I gladly found the receipt, he always keep them in a copybook. I see he bought them for expensive price. Maybe 200$ is nothing for you but for us it's a lot.
And he knows that PaperMate are my favorite pens. I wrote my lifestory book using your pens guys.
I hope we can fix this disappointment .
Best regards,
Djardi

You've put the guilt trip on them In a very effective fashion.

Be sure to keep pushing them to their limit.

So they won't ask about the picture of items again.

I'm at a loss as to why they're still Insisting on the Image of the Items.

You've said that you disposed of them from the very beginning, so you can't give what you don't have.