SE aTTo digital 09-17-2018, 12:14 PM
#1
So a couple of weeks ago i decided that i wanted to try SE the company aTTo.
they make high quality spy micro recorders and i thought that i just wanted to try it out.
So i started to prep by checking out what product i wanted, and looked for images of the product
Step 1:
Do your research!
Step 2:
Send them an email at this address info@atto-digital.com and include you script.
this is what i went for:
Step 3:
they should mail you back trying to troubleshoot the problem.
just say that you tried it already
Step 4:
they are going to ask you for an order number, so just say you ordered it somewhere else, like Amazon.
then give them a random order number from amazon and make your reciept and send that as well.
Step 5:
they will send your request to their colleague dealing with amazon, and you will just wait
Step 6:
they should get back to you within the next 48 hours and tell you something like:
Step 7:
wait for delivery
NOTES:
what should you keep in mind?
you should keep in mind that you want to sound like you are at a loss, and that you really need the new one.
and you have to crosscheck the price of the products when making your reciept/invoice
also, i just made them wait for the invoice and got back to them saying, that i am bad with technology and that i just needed the IT guy to help me.
I hope you find this useful.
Feel free to ask me any questions you can, as it helps both you and i
they make high quality spy micro recorders and i thought that i just wanted to try it out.
So i started to prep by checking out what product i wanted, and looked for images of the product
Step 1:
Do your research!
Step 2:
Send them an email at this address info@atto-digital.com and include you script.
this is what i went for:
Quote: Hello There, My name is "INSERT NAME"' and a while ago i bought a digital recorder from you. It worked like a charm for the first couple of months but now it has suddenly stopped working.
It is the password protected version with a screen, and it does not work anymore. It started out not recording anything and now it wont charge? I really need help fixing this.
Best Regards
"INSERT NAME"'
Step 3:
they should mail you back trying to troubleshoot the problem.
just say that you tried it already

Step 4:
they are going to ask you for an order number, so just say you ordered it somewhere else, like Amazon.
then give them a random order number from amazon and make your reciept and send that as well.
Step 5:
they will send your request to their colleague dealing with amazon, and you will just wait
Step 6:
they should get back to you within the next 48 hours and tell you something like:
Quote: A new device will arrive to you in about 5 days at the same adress! You can keep also the defective one!
Step 7:
wait for delivery

NOTES:
what should you keep in mind?
you should keep in mind that you want to sound like you are at a loss, and that you really need the new one.
and you have to crosscheck the price of the products when making your reciept/invoice
also, i just made them wait for the invoice and got back to them saying, that i am bad with technology and that i just needed the IT guy to help me.
I hope you find this useful.
Feel free to ask me any questions you can, as it helps both you and i

Bronze 7. October 2018
Silver 12. October 2018
Silver 12. October 2018






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(not going to go in detail, but you should consider doing this)

